Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santiago Gallego Betancur

West Palm Beach

Summary

Dynamic customer service professional with a proven track record at Palm Beach Parking, excelling in operational management and team building. Expert in staff scheduling and event planning, I foster exceptional customer relationships and deliver outstanding service, ensuring a seamless experience for all guests. Committed to enhancing team performance and satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service

palm beach parking
West Palm Beach
11.2023 - Current
  • Supervised valet parking attendants who were responsible for retrieving cars from designated areas on request by customers.
  • Managed day-to-day operations of valet parking service, including scheduling and supervising staff.
  • Planned special events for valet parking staff such as team building activities, training sessions, and recognition programs.
  • Greeted guests and provided friendly customer service.
  • Provided customer service assistance when requested.
  • Provided excellent customer service to all members.

Education

High School Diploma -

Coredi
Colombia
10-2019

Skills

  • Operational management
  • Staff scheduling
  • Event planning
  • Customer service
  • Team building
  • Customer relationship management
  • Effective communication

Timeline

Customer Service

palm beach parking
11.2023 - Current

High School Diploma -

Coredi