Summary
Overview
Work History
Education
Skills
Languages
ADDITIONAL INFORMATION
References
Timeline
Generic

Santiago Goytia Zamora

Oskaloosa

Summary

Bilingual & Dynamic Technical Specialist with a proven track record at Musco Sports Lighting, excelling in project management and strategic planning. Adept at troubleshooting electrical issues and enhancing product development. Strong leadership and negotiation skills drive successful collaboration across teams, ensuring efficient project execution and continuous process improvement. Growth-oriented professional, committed to continuous learning, and embracing challenges.

Overview

9
9
years of professional experience

Work History

Technical Specialist – Warranty Department

Musco Sports Lighting
Oskaloosa
02.2024 - Current
  • Provide frontline telephone support for warranty and non-warranty product inquiries and issues.
  • Assist in troubleshooting electrical issues ranging from 24Vac to 480Vac and 5Vdc-1000Vdc.
  • Diagnose and resolve communication-related concerns, including power-line communication, 485 wireless, fiber, cellular, and Ethernet.
  • Conduct root cause analyses and collaborate with various internal teams.
  • Support Show-Light control packages, including fixtures, drivers, wiring configurations, and control cabinets.

Project Manager – Developmental Sales, Construction Services

Musco Sports Lighting
Oskaloosa
05.2017 - 01.2024
  • Manage construction service projects, ensuring accuracy and efficiency.
  • Develop comprehensive scopes of work and coordinate with multiple stakeholders.
  • Oversee installation schedules and perform fine-tuning adjustments.
  • Identify areas for product development improvements.
  • Led teams of 5 to 15 people while coordinating over two projects monthly.

International Engineering Intern – Application Department

Musco Sports Lighting
Oskaloosa
05.2016 - 05.2017
  • Designed pre-sale lighting solutions and managed custom documentation.
  • Assisted in project execution and post-sale support.
  • Proficient in software such as AutoCAD, AIM, architectural rendering tools.

Education

Bachelor of Arts - Industrial Technology (Emphasis in Industrial Management), Business Management

William Penn University
Oskaloosa, IA, USA
01.2017

Bachillerato en Ciencias Naturales -

Colegio San Pablo
Salta Capital, Salta, Argentina
01.2012

Skills

  • Project and operations management
  • Strategic planning and execution
  • Leadership and team building
  • Organizational development
  • Negotiation and conflict resolution
  • Risk management
  • Cross-cultural leadership
  • Process improvement
  • Proficient in Microsoft Office Suite
  • Great communication and collaboration

Languages

English
Full Professional
Spanish
Native/ Bilingual

ADDITIONAL INFORMATION

  • Fluent in Spanish and English.
  • Extensive experience working across Latin America leading crews in civil & electrical installations.
  • Experienced with cranes, rigging, augering equipment, general machinery, tools, and electrical equipment.
  • Highly responsible, goal-oriented, and committed to continuous learning.
  • Strong ability to foster team engagement and enhance efficiency.
  • Open to new challenges and professional growth opportunities.

References

References available upon request.

Timeline

Technical Specialist – Warranty Department

Musco Sports Lighting
02.2024 - Current

Project Manager – Developmental Sales, Construction Services

Musco Sports Lighting
05.2017 - 01.2024

International Engineering Intern – Application Department

Musco Sports Lighting
05.2016 - 05.2017

Bachelor of Arts - Industrial Technology (Emphasis in Industrial Management), Business Management

William Penn University

Bachillerato en Ciencias Naturales -

Colegio San Pablo

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