Santiago Guzman
Garrett,IN
Summary
Adept at leveraging persuasion techniques and networking, I excelled as a Sales Agent at Ultimate Leisure Club, achieving top performer status in 2021. I am fluent in both English and Spanish. My experience spans from teaching English, enhancing student engagement, to maintaining pristine environments at the University of Notre Dame, showcasing my adaptability and commitment to excellence.
Overview
30
30
years of professional experience
Work History
Sales Agent
Ultimate Leisure Club
06.2012 - 05.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of vacation packages and real estate properties to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Achieved top performer status within the company in 2021 due to consistent high sales numbers.
- Attended monthly sales meetings and quarterly sales trainings.
English Teacher
Private School in Mexico City
02.2011 - 04.2012
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Industrial Floor Cleaning
Self-employeed
01.2008 - 01.2011
- Operate industrial cleaning equipment and ensure proper use and maintenance
- Follow health and safety guidelines and workplace best practices
- Ensure that all areas are kept clean, safe, and free from debris and hazardous materials
- Maintain records of cleaning tasks and ensure that all tasks are completed on schedule
Maintnenance/Janitor
University of Notre Dame
07.1994 - 01.2007
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
Education
GED -
Area Career Center
Hammond, INSkills
- Networking
- Persuasion techniques
- Objection handling
- Making offers
- Hardworking
- Fast learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Agent
Ultimate Leisure Club
06.2012 - 05.2024
English Teacher
Private School in Mexico City
02.2011 - 04.2012
Industrial Floor Cleaning
Self-employeed
01.2008 - 01.2011
Maintnenance/Janitor
University of Notre Dame
07.1994 - 01.2007
GED -
Area Career Center
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