Santiago Henao
Chicago,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
US Navy
Reserve
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Driver
Uber
10.2022 - Current
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Bartender And Server
Honeyberry Cafe
07.2022 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
GED -
St. Augustine College
Chicago, IL03-2023
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
Certification
Hull Maintenance Technician.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
US Navy
Reserve
06.2024 - Current
Driver
Uber
10.2022 - Current
Bartender And Server
Honeyberry Cafe
07.2022 - 06.2024
Hull Maintenance Technician.
GED -
St. Augustine College
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