Summary
Work History
Education
Skills
Languages
Timeline
Generic
Santiago Henao
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Santiago Henao

Orlando

Summary

Motivated and dependable professional with experience in customer service, operations, and fast-paced environments. Skilled at communicating effectively with customers, solving problems, and working collaboratively as part of a team. Recognized for being reliable, adaptable, and maintaining a positive attitude while handling multiple responsibilities. Currently pursuing higher education while building a long-term career focused on personal growth, leadership, and continuous learning. Eager to contribute a strong work ethic, willingness to learn, and commitment to excellence in every role.

Work History

Valet Runner

Metropolis
Orlando, FL
02.2026 - 07.2026
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Consistently received positive feedback from customers for outstanding service, contributing to the company''s reputation for excellence.
  • Inspected vehicles to verify condition ahead of customer returns.

Assistant Manager for Door to Door Sales

Vivint
Orlando, FL
01.2024 - 01.2026
  • Assisted in daily operations to enhance team efficiency and productivity.
  • Supported management in executing strategic initiatives and improving service quality.
  • Coordinated staff schedules to optimize resource allocation and coverage.
  • Contributed to customer service excellence by addressing inquiries and resolving issues promptly.

Sales Associate

United World Soccer
Orlando, FL
05.2021 - 11.2021
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor of Arts - Kinesiology

University of Central Florida
Orlando, FL
01.2024 - Current

Associates In Science - Kinesiology

Valencia College
Orlando, FL
08.2021 - 05.2023

Skills

Exceptional hands

  • Efficient work ethic
  • Quick decision making
  • Professional appearance
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Attention to detail
  • Multitasking and organization
  • Customer service excellence
  • Team collaboration
  • Cash handling

Sales practices

Friendly, positive attitude

Attention to detail

Time management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Valet Runner

Metropolis
02.2026 - 07.2026

Bachelor of Arts - Kinesiology

University of Central Florida
01.2024 - Current

Assistant Manager for Door to Door Sales

Vivint
01.2024 - 01.2026

Associates In Science - Kinesiology

Valencia College
08.2021 - 05.2023

Sales Associate

United World Soccer
05.2021 - 11.2021
Santiago Henao