Santiago Lopez
Lancaster,CA
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Team Associate
WALMART
Lancaster, CA
01.2019 - Current
- Demonstrated strong sense of ownership while taking pride in my area.
- Provided exceptional customer service and resolved issues promptly
- Conducted weekly meetings with team members to discuss progress on tasks.
- I solve problems and uphold quality standards.
- Followed and executed process guides.
- Performed quality assurance checks on products delivered by the team.
- Assisted in the development of team strategies and goals.
- Collaborated with team members to effectively distribute workload and regularly communicated feedback to management
- Worked hard to learn required tasks quickly to maximize performance.
- Managed the organization of claims and hazardous waste area.
Team Leader
Target
Lancaster, CA
06.2020 - 02.2021
- Collaborated with other departments to ensure alignment of goals across teams.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Established clear expectations for employees, providing guidance when needed.
- Developed strategies for problem solving and conflict resolution among team members.
Education
Associate of Science in Film -
The Los Angeles Film School
12.2017
High School Diploma -
Lancaster High School
Skills
- Customer Service
- Issue Resolution
- Team Collaboration
- Oral/Written Communication
- Relationship Building
- Safety understanding
- Attention to Detail
- Clear Communication
- Heavy Lifting
- Creativity and Innovation
Additional Information
Regularly lift loads averaging 40-60 pounds ranging from produce and meat to boxes of miscellaneous goods. Evaluate supplies and product inventory to check for quality and quantity issues and return unacceptable materials to vendors. Operate manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Languages
- Spanish
- English
References
April Martinez, Walmart/Team Lead, 661-208-2206
Amber Garruba, Walmart/Coach, 661-789-8856
Timeline
Team Leader
Target
06.2020 - 02.2021
Team Associate
WALMART
01.2019 - Current
Associate of Science in Film -
The Los Angeles Film School
High School Diploma -
Lancaster High School
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