Santiago Mendoza
Wells,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
QA Lead/Process Lead
Conagra Brands
North Mankato, MN
05.2022 - 07.2023
- Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
- Reviewed requirements documents and technical specifications to provide timely and meaningful feedback.
- Analyzed existing systems for potential areas of improvement.
- Ensured that all projects adhere to company standards and industry regulations regarding quality assurance practices.
- Maintained databases of known defects, tracking their resolution
- Decided which products were defective and which ones were right.
- Was a Standard work process owner of Unified problem solving
- Identified process improvement opportunities by analyzing existing processes and developing new solutions.
- Developed and implemented process related projects, initiatives and programs to improve operational efficiency.
- Monitored performance of processes to ensure they are meeting the established standards and goals.
- Coordinated resources for process improvement initiatives including personnel, equipment, materials.
- Conducted research on best practices in order to develop innovative solutions for process optimization.
- Analyzed data from various sources such as customer feedback surveys, internal reports. to identify areas of improvement.
- Assisted in creating training materials for employees regarding new or revised processes.
- Maintained up-to-date documentation on all aspects of assigned processes.
- Tracked progress against project timelines and communicated updates as needed.
- Created detailed reports summarizing key findings from analysis activities.
- Prepared presentations summarizing proposed changes or recommendations to senior management team members.
- Recommended cost effective alternatives when necessary during the course of a project.
- Supervised manufacturing team of 30 people.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Provided data-driven solutions to support decision making.
- Translated raw data into meaningful information using statistical techniques.
- Interpreted conversations between Spanish-speaking clients and English-speaking staff members.
- Reviewed audio recordings or video files requiring translation services.
Education
High School Diploma -
United South Central High School
Wells, MN06-2019
Some College (No Degree) - Law Enforcement Investigation And Interviewing
Alexandria Technical College
Alexandria, MNSkills
- Problem-solving abilities
- Performance monitoring
- Issue Resolution
- Document Control
- Continuous Improvement
- Team Training
- Process Documentation
- Leadership trained
- Decision-Making
- Safety Monitoring
- Final product testing
Certification
- Loto trained to be a trainer
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
QA Lead/Process Lead
Conagra Brands
05.2022 - 07.2023
High School Diploma -
United South Central High School
Some College (No Degree) - Law Enforcement Investigation And Interviewing
Alexandria Technical College
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