Santiago Morales
San Antonio,TX
Summary
Resourceful Door Technician with a track record of completing tasks efficiently and productively. Skilled in installation, maintenance, and troubleshooting of various door systems including automatic, manual, and security doors. Key soft skills include problem-solving, time management, and customer service which enable successful project completion and client satisfaction.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Commercial Door Technician
EGO-Seven
San Antonio, Texas
12.2025 - Current
- Installed commercial door systems with precision and attention to detail.
- Troubleshot door operation issues and executed repairs to restore functionality.
- Performed troubleshooting on doors to identify any issues with hardware or electronic components.
- Conducted routine maintenance on door hardware and mechanisms to ensure optimal performance.
- Kept up-to-date on relevant local codes pertaining to commercial entranceways and ensured that all installations met those requirements.
- Provided excellent customer service during on-site visits and consultations.
- Collaborated with team members to facilitate on-time project completion.
- I’m familiar with Assa Abloy, DC Controls, Record USA, Sargent, Stanley, Dorma, BR3, BEA, and many other companies and products.
Field Technician
RentWerx
San Antonio, TX
10.2024 - 12.2025
- Rekeyed and replaced hardware according to Texas Property Code; installed keyless deadbolts and door viewers.
- Conducted property inspections, checked HVAC filters and water softener salt levels, and installed or replaced smoke detectors.
- Conducted routine inspections to identify maintenance needs.
- Document inspections with detailed notes and photos; upload and publish reports for management review.
- Conduct carpet cleanings using commercial-grade equipment to maintain property standards.
- Supported property management operations, emphasizing safety, compliance, and tenant readiness to maintain high standards.
Mobile Expert
T-Mobile
San Antonio, TX
01.2024 - 10.2024
- Educated customers on features and benefits of T-Mobile services
- Assisted customers with mobile device selection and service plans
- Provided technical support for device setup and troubleshooting
- Configured device settings including Wi-Fi networks, Bluetooth connections, email accounts.
- Ensured compliance with company policies related to customer service standards when dealing with inquiries or complaints.
Boost mobile Manager
SSWireless LLC
San Antonio, TX
08.2022 - 12.2023
- Managed mobile service operations to ensure seamless customer experiences.
- Coordinated team schedules to enhance staff coverage and improve service delivery.
- Developed and facilitated training for new hires to ensure mastery of sales techniques, product knowledge, and company policies.
- Developed training materials for new hires in mobile service protocols.
- Resolved refunds, insurance claims, and customer concerns to ensure satisfaction and foster positive relationships.
- Developed and facilitated training for new hires to ensure mastery of sales techniques, product knowledge, and company policies.
Education
Associate of Arts - Business Administration
San Antonio College
San Antonio, TX 08.2022 - 11.2024
Skills
- Commercial door installation
- Commercial door repair
- Door installation
- Door hardware installation
- Automatic door systems
- Access control systems
- Fire door inspection
- Door mechanism troubleshooting
- Routine maintenance
- Commercial door maintenance
- Preventative maintenance
- Electrical troubleshooting
- Power tool operation
- Power tool usage
- Building code compliance
- Technical support
- Problem solving
- Attention to detail
- Time management
- Customer relationship management
- Adaptable to change
- Power tool usage
Certification
TDLR Apprentice Electrician 767524
Languages
Spanish
Professional
References
References available upon request.
Timeline
Commercial Door Technician
EGO-Seven
12.2025 - Current
Field Technician
RentWerx
10.2024 - 12.2025
Mobile Expert
T-Mobile
01.2024 - 10.2024
Boost mobile Manager
SSWireless LLC
08.2022 - 12.2023
Associate of Arts - Business Administration
San Antonio College
08.2022 - 11.2024