Santiago Moreno
Rancho Cordova,CA
Summary
Inventory Supervisor with extensive experience in warehouse operations and logistics. Expertise in inventory management, order fulfillment, and supply chain coordination. Proven ability to enhance efficiency and accuracy through optimized inventory systems and effective staff leadership. Strong skills in strategic planning and problem-solving contribute to operational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Inventory Supervisor
Helios
Sacramento, California
06.2024 - Current
- Supervised inventory management processes to ensure accurate stock levels.
- Trained staff on proper inventory handling and safety procedures.
- Conducted regular audits to maintain compliance with company policies.
- Implemented inventory tracking systems for efficient stock organization.
- Collaborated with teams to forecast inventory needs based on demand trends.
- Resolved discrepancies in inventory records through thorough investigations.
- Reported on inventory operations, stock levels and adjustments.
- Managed the cycle count process by conducting periodic physical counts of inventory items.
- Managed daily and weekly cycle accounts and adjusted inventory records to ensure accuracy.
- Analyzed daily inventory reporting to identify and correct errors, plan workflows and meet ordering requirements.
- Reviewed job orders and assembly schedule to determine stock pulled from inventory.
Delivery Driver
Helios
Sacramento, CA
06.2023 - Current
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
- Communicated with dispatch regarding delivery updates and issues.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Warehouse Receiving Lead
Cresco Labs
West Sacramento, CA
01.2020 - 05.2023
- Managing receiving operations: Unloading and sorting deliveries, ensuring shipments are processed accurately and promptly.
- Training employees to handle stock items safely and efficiently, assigning roles and duties, and supervising employees when receiving new merchandise
- Developing work procedures and strategies to optimize processes
- Coordinating with other departments. Working with other departments to ensure smooth and accurate operations
- Coordinated incoming shipments and ensured accurate inventory receipt.
- Supervised team members during unloading and organization of products.
- Monitored inventory levels and facilitated stock rotation procedures.
- Collaborated with management to optimize receiving processes and workflows.
Driver/Warehouse
Cresco Labs
West Sacramento, CA
02.2019 - 05.2023
- Prepare and maintain work areas for daily assigned activities
- Pick, Assemble and pack customer orders for delivery
- Receive, count and inspect inbound stock to verify there are no discrepancies
- Assist in maintenance and loading of vehicle.
Warehouse Associate
Mattress Firm
Sacramento, CA
10.2012 - 05.2019
- Assists with loading and unloading merchandise. Maintains stock and merchandise area, keeping it organized and clean.
- Maintains parts and equipment inventory by checking stock to determine inventory, picking and receiving orders.
Shift Lead
Mattress Firm
Sacramento, CA
05.2017 - 02.2019
- Handle products and ensure inventory is dated and rotated per schedule
- Use proper safety equipment and follow all company policies and safety procedures
- Obtain appropriate and authorized signatures on paperwork
- Validate product is clean and in good condition before loading for delivery
- Load/unload delivery trucks and vendor shipments
- Stage next day's deliveries
- Supervised daily operations and staff activities in fast-paced retail environment.
- Trained and mentored new team members on sales techniques and product knowledge.
- Managed inventory levels and organized stockroom for efficient product access.
- Resolved customer complaints professionally, maintaining a positive store atmosphere.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Education
High school diploma -
Skills
- POS
- Customer service
- Production planning
- RF Scanner
- Materials Handling
- Driving
- Cycle counting
- Inventory management
- Customer interaction
- Problem solving
- Team leadership
- Staff training
- FIFO stocking
- Inventory Control
- Load & Unload
- Computer Skills
- Order Picker
- Merchandising
- Forklift
- Shift Management
- Reach Truck
- Warehouse Experience
- Packaging
- Front desk
- Shipping & Receiving
- Order Picking
Certification
- Electric Pallet Jack, 07/01/13, Present
- Order Picker, 02/01/13, Present
- Driver's License
- Forklift Certification
- Pallet Jack Certification
- Forklift Certified, 01/01/12, 01/31/17
Personal Information
Willing To Relocate: Anywhere
Timeline
Inventory Supervisor
Helios
06.2024 - Current
Delivery Driver
Helios
06.2023 - Current
Warehouse Receiving Lead
Cresco Labs
01.2020 - 05.2023
Driver/Warehouse
Cresco Labs
02.2019 - 05.2023
Shift Lead
Mattress Firm
05.2017 - 02.2019
Warehouse Associate
Mattress Firm
10.2012 - 05.2019