Santiago Osorio
Bronx,NY
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter.
Overview
1
1
year of professional experience
Work History
Intern
Youth On The Move
New York, NY
12.2021 - 03.2022
- Sorted and organized files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with officers from Police Foundation by phone, email or in-person to develop educational program that would prove beneficial for Harlem Youth (Options Program).
- Worked on projects to create Lesson Plans that would be presented to participants once program gets going.
Restaurant Crew Member
McDonald's Fast Food Restaurant
New York, NY
08.2021 - 12.2021
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided prompt, courteous services to customers in fast-paced dining environment.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
Data Entry Intern
Federal Eight
New York, NY
07.2021 - 08.2021
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Executed data verification to detect errors.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Compiled data and reviewed information for accuracy prior to input.
Intern
Catholic Charities Community Services
New York, NY
07.2020 - 08.2020
- Sorted and organized files, spreadsheets and reports.
- Developed business, financial and analytical skills needed for career.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Collaborated in professional team to create architectural designs.
- Analyzed problems, identified solutions and made decisions.
Volunteer
Herbert Irving Comprehensive Cancer Center
New York, NY
07.2020 - 07.2020
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Took and followed detailed directions from others.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Education
No Degree -
High School For Law & Public Service
New York, NY06.2022
Skills
- Administrative tasks
- Outstanding communication skills
- Recordkeeping
- Spanish language fluency
- Daily Food Preparation
- Food Packaging and Labeling
- Cash Handling
- Calculating Bills
- Presentations
- Scheduling
- Research
- Administrative support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intern
Youth On The Move
12.2021 - 03.2022
Restaurant Crew Member
McDonald's Fast Food Restaurant
08.2021 - 12.2021
Data Entry Intern
Federal Eight
07.2021 - 08.2021
Intern
Catholic Charities Community Services
07.2020 - 08.2020
Volunteer
Herbert Irving Comprehensive Cancer Center
07.2020 - 07.2020
No Degree -
High School For Law & Public Service
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