Santiago Osorio
Mount Arlington,New Jersey
Summary
Hard working, Bilingual employee, risk-taker and challenge seeker, who actively pursues difficult tasks to make me uncomfortable and enable me to grow. Able to adapt in fast paced environments with communication and teamwork skills.
Overview
5
5
years of professional experience
Work History
Lifeguard
Fairleigh Dickinson University
Madison, NJ
09.2023 - Current
- Maintained constant surveillance of patrons in the swimming area at all times.
- Monitored swimmers to ensure safety in the pool area.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Online Seller
Mercari/Poshmark/SidelineSwap/Depop
Mount Arlington, New Jersey
05.2019 - Current
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Established credibility and created confidence quickly and easily with online sales prospects.
- Coordinated shipping schedules with freight carriers and third-party logistics providers.
- Tracked orders from placement to delivery to ensure timely delivery.
- Communicated with current customers to increase overall satisfaction and improve product value.
Sales Associate
Burlington
Ledgewood, NJ
07.2022 - 08.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Bouquet Maker
Floriographic Designs
Denville, NJ
06.2020 - 09.2020
- Created floral arrangements for weddings and special events using a variety of flowers, foliage, and other decorative elements.
- Scheduled deliveries of completed bouquets in accordance with customer requests.
- Inspected each finished product for accuracy before packaging it for delivery.
- Ensured all bouquets met quality standards prior to delivery.
- Performed basic maintenance tasks such as cleaning tools and equipment after use.
Cashier
Sun High Orchards
Randolph Township, NJ
08.2019 - 12.2019
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Lifted materials of varied weights on regular basis.
Education
BBA - Digital Marketing
Fairleigh Dickinson University
Madison, NJ06-2027
High School Diploma -
Roxbury High School
Succasunna, NJ06-2023
Skills
- Emergency Response
- Safety Oversight
- Canva
- Customer Service
- Google Docs
- Microsoft Word
- Microsoft Excel
- Communication Skills
- Time Management
- Teamwork
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Lifeguard
Fairleigh Dickinson University
09.2023 - Current
Sales Associate
Burlington
07.2022 - 08.2022
Bouquet Maker
Floriographic Designs
06.2020 - 09.2020
Cashier
Sun High Orchards
08.2019 - 12.2019
Online Seller
Mercari/Poshmark/SidelineSwap/Depop
05.2019 - Current
BBA - Digital Marketing
Fairleigh Dickinson University
High School Diploma -
Roxbury High School
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