Santiago Pinzon
Tampa,FL
Summary
A young proactive and organized professional with a strong background in customer service. Committed to personal and professional growth, very coachable and possess excellent active listening skills. Willing to thrive in dynamic environments and enthusiastic about contributing some skills to further enhance team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firestop Worker
Wal-Mark Contracting group
05.2024 - 07.2024
- Sealing fire rated and smoke barrier penetrations
- Insulating joints
- Sealing bottom of walls
- Writing down tickets to clients, specifying the description of the task, materials and hours worked
Asistente De Gerente
Bravo Supermarket
02.2023 - 05.2024
- Customer service and maintaining the butchershop department fully stocked and clean, and also training the new staff
- Also handling customer's complaints and dissatisfaction to engage in a positive experience and keep loyal customers
Medical Transportation Specialist
Stat Medical
01.2019 - 02.2022
- Demonstrated professionalism when interacting with healthcare facilities, representing the company positively at all times.
- Provided exceptional customer service in every interaction with patients, healthcare professionals, and pharmacy staff.
- Facilitated smooth transactions between healthcare providers and patients by collecting payment upon delivery when required.
- Delivering different types of products in over 20 different locations everyday without any inconvenience during a 8 hour shift.
Administrative Assistant
Stat Medical, C.A.
01.2019 - 01.2022
- Assistant at front desk, organization of entry and exit of supplies, file maintenance, managed approximately 40 incoming calls daily, scheduling appointments and creating bonds with customers and suppliers
Intern
Grasaca
01.2020 - 05.2020
- Understanding the complete process of the soybean oil production to create a maintenance plan for a oil centrifugal washing machine, keeping track of the performance of over 20 water and oil pumps, compiling comprehensive files on each pump component to improve the maintenance strategy.
- Supported staff members in their daily tasks, reducing workload and allowing for increased focus on higher-priority assignments.
Education
Bachelor's degree - Industrial Maintenance Engineering
Universidad Gran Mariscal De Ayacucho
Venezuela01.2020
High school diploma - Sciences
Colegio Italo Venezolano
Venezuela01.2015
Skills
- Teamwork
- Leadership
- Calculation and analysis
- Selling abilities
- Responsible
- Time management
- Organization
- Fast learner
- Customer Relations
Certification
OSHA 10 Certificate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Firestop Worker
Wal-Mark Contracting group
05.2024 - 07.2024
Asistente De Gerente
Bravo Supermarket
02.2023 - 05.2024
Intern
Grasaca
01.2020 - 05.2020
Medical Transportation Specialist
Stat Medical
01.2019 - 02.2022
Administrative Assistant
Stat Medical, C.A.
01.2019 - 01.2022
OSHA 10 Certificate
Bachelor's degree - Industrial Maintenance Engineering
Universidad Gran Mariscal De Ayacucho
High school diploma - Sciences
Colegio Italo Venezolano
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