Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santiago Ramirez

Austin,TX

Summary

I am an Engineer with experience in leading software engineering projects and implementing comprehensive systems design and development. Proficient in change management principles, methodologies, and tools with a strong background in technical analysis, planning, and execution. Proven ability to drive employee adoption, manage resistance, and achieve strategic organizational goals.

Overview

3
3
years of professional experience

Work History

Software Engineer Project Lead

TCS
San Antonio, TX
06.2023 - 07.2024
  • Led change management activities including technical analysis and planning for web development projects.
  • Developed and executed comprehensive change management strategies to ensure timely delivery and employee adoption.
  • Identified and mitigated risks, managed resistance, and supported communication efforts across project teams.
  • Coordinated with high-level executives to define project goals, align strategies, and integrate change management activities into project plans.
  • Evaluated user readiness, managed stakeholders, and tracked project issues to ensure successful project implementation.

TCS - Software Support Engineer

TCS
08.2021 - 06.2023
  • Applied structured methodologies to support business applications and manage change impacts during error resolution.
  • Demonstrated exceptional communication and active listening skills in customer interactions.
  • Coordinated with teams to support training efforts and integrate change management activities into support plans.

Education

Bachelor of Science - Computer Science

University of Houston
Houston, TX
12-2020

Skills

  • Exceptional Communication and Active Listening
  • Stakeholder Management
  • Training and Development
  • Project Management
  • Analytical Thinking and Problem-Solving
  • Teamwork and Collaboration
  • Business Acumen and Organizational Understanding
  • Technical Analysis and Planning

Timeline

Software Engineer Project Lead

TCS
06.2023 - 07.2024

TCS - Software Support Engineer

TCS
08.2021 - 06.2023

Bachelor of Science - Computer Science

University of Houston
Santiago Ramirez