Santiago Rodriguez Hernandez
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Augustine
Food Runner/Expo
San Jose, CA
02.2025 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Delivered food orders promptly to tables and maintained service flow.
Busser/Food Runner/Server
Cheesecake Factory Inc
Santa Clara, CA
08.2023 - Current
- Cleared and set tables efficiently for quick guest turnover.
- Assisted servers in delivering food and beverages to guests.
- Maintained a friendly attitude towards customers at all times.
- Bussed and reset tables in an orderly fashion.
- Provided excellent customer service in fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
Host and Busser
BJ’s Restaurant & Brewhouse
Brentwood, CA
10.2022 - 07.2023
- Greeted guests warmly and guided them to their tables.
- Answered phone calls and provided accurate information to callers.
- Managed waitlists efficiently to optimize seating flow.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Cleaned and set tables before and after customer dining experiences.
Education
Some College (No Degree) -
San Jose State University
San Jose, CA08-2023
High School Diploma -
Heritage High School
Brentwood, CA06-2023
Skills
- Customer service
- Food safety
- Table management
- Time management
- Problem solving
- Attention to detail
- Work safety
Certification
- Completion of NABTU at Trades Orientation Program (TOP)
- MC3 certificate
- CPR certificate
- OSHA 10 certificate
Accomplishments
- Honor Student in High School
- Seal of Biliteracy
- Employee of the Month at Bj's Restaurants and Brewhouse
- Employee of the Month at Cheesecake Factory
- Employee of the Year at Cheesecake Factory
- Perfect Attendance (TOP) Trades Orientation Program
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Augustine
Food Runner/Expo
02.2025 - Current
Busser/Food Runner/Server
Cheesecake Factory Inc
08.2023 - Current
Host and Busser
BJ’s Restaurant & Brewhouse
10.2022 - 07.2023
Some College (No Degree) -
San Jose State University
High School Diploma -
Heritage High School
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