Santiago Trucco
Houston,Texas
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Bilingual, friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
Work History
Bartender
The Houstonian Hotel, Club & Spa
10.2023 - 06.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
Head Bartender
Hotel ZaZa Museum District
12.2022 - 12.2023
- Handled and processed $5000+ in transactions per shift including credit, debit, and cash payments.
- Warmly welcomed 200+ patrons per night with a smile ensuring they were promptly served and satisfied.
- Maintained a clean, organized and well stock by managing inventory.
- Studied and memorized 80+ popular and custom cocktail recipes, local beers, wines in order to give quality recommendations to guests.
- Reward special guests.
- Oversaw beer, wine and alcohol inventory, consulting alcohol choices and make orders to restock supply.
Bartender
Cafe Natalie Catering
03.2022 - 08.2023
- Sets up tables for function in accordance with the banquet event order.
- Performed necessary task to service guest including, taking and filling drink orders.
- Handled any guest complaints.
- Create an outstanding costumer service experience for each guest.
- Carried beverages trays to the table.
Bartender
Eagle Houston Bar
01.2021 - 07.2022
- Prepared and served alcoholic beverages includes wine, beers and custom cocktails to 11-200 patrons per night.
- Maintained a clean, organized and well-stock bar area.
- Handled and processed $1000+ in transactions per shift.
Education
Chef & Bartender. - Restaurant And Food Services Management
Gato Dumas
Barranquilla, Colombia.04.2020
Psychologist - Psychology
Universidad Del Norte
Barranquilla, Colombia.03.2020
Skills
- Daily Reports
- Garnish Preparation
- Suggestive Selling
- High-Volume Environments
- Wine and Liquor Knowledge
- Billing and Payment Processing
- Computer Tracking
- Cost Control
- Sharp Memory
- Brand Loyalty
Timeline
Bartender
The Houstonian Hotel, Club & Spa
10.2023 - 06.2024
Head Bartender
Hotel ZaZa Museum District
12.2022 - 12.2023
Bartender
Cafe Natalie Catering
03.2022 - 08.2023
Bartender
Eagle Houston Bar
01.2021 - 07.2022
Chef & Bartender. - Restaurant And Food Services Management
Gato Dumas
Psychologist - Psychology
Universidad Del Norte
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