Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Santiago Vargas

Plattsburgh,NY

Summary

Dependable worker, successfully providing fast, high-quality customer service to guests in all settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, staff, and management.

Overview

6
6
years of professional experience

Work History

Server

317 Main Street
02.2022 - Current
  • Summer Job
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Golf Caddy

Mill River Country Club
06.2021 - Current
  • Summer Job
  • Maintained smooth pace of play for golfers on course.
  • Cleaned and maintained balls, clubs, and course amenities.
  • Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
  • Determined distances to pins and advised players on proper clubs and methods.

Server

J.F.K Crowne Plaza Hotel
09.2022 - 04.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Union Bistro
09.2022 - 02.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Cashier

Shoprite
11.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

All Positions

Patacon Con Todo
10.2017 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

BBA -

Queens College of The City University of New York
Flushing, NY
05.2026

BBA -

SUNY College At Plattsburgh
Plattsburgh, NY
05.2026

High School Diploma -

Bethpage Senior High School
Bethpage, NY
06.2022

Skills

  • Time Management
  • Public Speaking
  • Strong Work Ethic
  • Bilingual
  • Leadership
  • Many Years of Restaurant Experience
  • Active Listening
  • Organizational Skills
  • Order Management
  • Guest Engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server

J.F.K Crowne Plaza Hotel
09.2022 - 04.2023

Server

Union Bistro
09.2022 - 02.2023

Server

317 Main Street
02.2022 - Current

Golf Caddy

Mill River Country Club
06.2021 - Current

Cashier

Shoprite
11.2020 - 03.2021

All Positions

Patacon Con Todo
10.2017 - 06.2019

BBA -

Queens College of The City University of New York

BBA -

SUNY College At Plattsburgh

High School Diploma -

Bethpage Senior High School

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Santiago Vargas