Santiago Vizcaino
Bartender/Server
Battle Ground,WA
Summary
-Hardworking Bartender with experience in large-scale casual dining establishments.
-Committed to upholding highest standards of customer service and safe food handling practices.
-Well-versed mixologist with diverse menu of memorized drink recipes.
-Detail-oriented team player with strong organizational skills.
-Ability to handle multiple projects simultaneously with a high degree of accuracy.
-Dependable server successful providing fast, high-quality customer service to guests in restaurant settings.
-Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Bartender
Margarita Factory
07.2022 - Current
- Maintaining a safe atmosphere for all guests.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Food Expo
Margarita Factory
07.2022 - Current
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Assisted servers in providing efficient service for improved guest experiences.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Server
Margarita Factory
07.2022 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
Education
GED -
COCC
Bend, OR 05.2001 -
Skills
Bilingual, fluent in spanish
Beverage Preparation
Food Preparation
Menu Memorization
Suggestive Selling
Food Running
Food Service
Basic accounting
Payment Processing
Salesmanship
Classic cocktails
Changing beer kegs
Conversant in [Spanish]
Timeline
Bartender
Margarita Factory
07.2022 - Current
Food Expo
Margarita Factory
07.2022 - Current
Server
Margarita Factory
07.2022 - Current
GED -
COCC
05.2001 -