Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Reported progress, test metrics and results to project stakeholders.
Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Improved product reliability by executing rigorous test plans and ensuring software met established requirements.
Customized testing environments to simulate real-world usage scenarios, ensuring product robustness and customer satisfaction.
Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
Advised developers on problems with databases, performance and other issues.
Executive VP Sales- Chief Customer Officer – Retail/ Executive Leadership Team Member at Dr. Praeger’s Sensible Foods, Inc.Executive VP Sales- Chief Customer Officer – Retail/ Executive Leadership Team Member at Dr. Praeger’s Sensible Foods, Inc.
Children and Youth Caseworker at Lackawanna County Office of Youth and Family ServicesChildren and Youth Caseworker at Lackawanna County Office of Youth and Family Services
Registered Nurse Navigator-TAVR Program at Geisinger Community Medical CenterRegistered Nurse Navigator-TAVR Program at Geisinger Community Medical Center