Santibanez Camargo Benita
Long Beach
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Cha For Tea
04.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Server
Roxanne's Bar
06.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista
Starbucks
09.2022 - 02.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
Boba Barista
Loose Leaf Tea
07.2021 - 03.2022
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Made and served brand-specific tea/cafe beverages per day with speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Memorized ingredients and recipes for wide variety specialty drinks.
Team Member
Target
06.2020 - 04.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Millikan High School
Long Beach, CA06.2018
Skills
- Inventory Control
- Staff Management
- Data Analytics
- Operations Management
- Training and Mentoring
- Positive Attitude
- Food Handlers Permit
- Guest Service
- Employee Scheduling
- New Hire Training
Certification
- Food Handler
Languages
Spanish
Native or Bilingual
Timeline
Server
Roxanne's Bar
06.2023 - 12.2023
Barista
Starbucks
09.2022 - 02.2023
Boba Barista
Loose Leaf Tea
07.2021 - 03.2022
Supervisor
Cha For Tea
04.2021 - Current
Team Member
Target
06.2020 - 04.2021
High School Diploma -
Millikan High School
Similar Profiles
Caitlin LeonardCaitlin Leonard
Senior Barista at All About Cha Stylish Coffee & TeaSenior Barista at All About Cha Stylish Coffee & Tea
Alyzza PielagoAlyzza Pielago
Barista and Cashier at GONG CHA TeaBarista and Cashier at GONG CHA Tea
Joy PrestonJoy Preston
Retail Sales Associate at Ku Cha House of TeaRetail Sales Associate at Ku Cha House of Tea