Technically minded, Understands and learns new policies and procedures quickly and in an organized manner. Active Listener, Patient and able to understand the problem described and knows when to ask clarifying questions about the problem. Strong Communication Skills, Courteous & friendly, able to describe the solution to a technical or non-technical problem in a way that is easily understood. Fast Learner, Ability to learn quickly and work at pace. Trouble-shooter, Dedicated and able to quickly identify and resolve problems in a thorough and timely manner. Analytical, Able to evaluate network and system performance and determine best course of action. Strong Work Ethic, Positive attitude, always dedicated and willing to learn more and be trained. Adaptable, Great team worker and works well under pressure. Attention to Detail, Excellent attention to detail to know if something is out of place or unsafe.