Summary
Overview
Work History
Education
Skills
Timeline
background-images

Santino McLaughlin

Moseley,VA

Summary

Dynamic Senior Project Manager with over 10 years of experience in the technical and industrial sectors, specializing in complex project management and leadership of cross-functional teams. Proven track record of optimizing operations to drive efficiency and elevate customer satisfaction, consistently delivering results that exceed expectations. Expertise in strategic planning, risk management, and stakeholder engagement ensures successful project outcomes in fast-paced environments. Committed to fostering collaboration and innovation to achieve organizational goals and enhance overall performance.

Overview

11
11
years of professional experience

Work History

Senior Project Manager

Anord Mardix
12.2022 - Current
  • Deploys strong problem-solving and analytical skills to manage shifting priorities, demands and timelines.
  • Strong technical aptitude to define and refine requirements through a project lifecycle.
  • Excellent PM skills including scheduling, prioritization, documentation, and collaboration.

Senior Account Manager

Quanterix
02.2021 - 11.2022
  • Technical SME for North America Operations
  • Coordinated installation, decommissioning, and repair of complex high sensitivity blood analytics instrumentation.
  • Coordinated preventive maintenance and field modifications on customer instruments.
  • Developed, communicated, and executed action plans satisfying customer issues.

Field Service Manager

Atreo
05.2014 - 02.2021
  • Effectively managed field service operations, including scheduling, installation, maintenance, and repair of all company systems.
  • Instrumental in implementing training and continuous learning of field operation staff.
  • Proven record of establishing/maintaining customer relationships as well as collaborating within the organization to promote new business and drafting contracts for customer projects and maintenance contract renewals
  • Technical SME

Education

MBA -

Longwood University

B.S. - Computer Information Systems

Walden University

Skills

  • Strategic project planning
  • Project scope management
  • Client engagement strategies
  • Project timeline management

Timeline

Senior Project Manager

Anord Mardix
12.2022 - Current

Senior Account Manager

Quanterix
02.2021 - 11.2022

Field Service Manager

Atreo
05.2014 - 02.2021

B.S. - Computer Information Systems

Walden University

MBA -

Longwood University

Similar Profiles

CREATE PROFILE
Santino McLaughlin