Santino Mevoli
Mount Laurel
Summary
With a strong dedication to excellence at Big Swing Golf Center, I leverage advanced problem-solving skills and effective teamwork to enhance operations. Proficient in project planning and customer service, I excel in identifying process improvements, achieving a 95% customer satisfaction rate, and fostering a collaborative environment for optimal performance.
Overview
4
4
years of professional experience
Work History
Golf Course Groundskeeper
Big Swing Golf Center
06.2025 - Current
- Maintained golf course grounds and landscaping, including mowing, trimming, edging, pruning and fertilizing.
- Communicated regularly with supervisor regarding progress updates on projects or any issues that arose during daily operations.
- Conducted regular inspections of the golf course to identify areas in need of repair or improvement.
- Performed general maintenance of equipment such as lawnmowers, blowers, trimmers and hand tools.
- Adhered to safety protocols when using power tools or operating heavy equipment.
Cashier Manager
Big Swing Golf Center
06.2021 - Current
- Reconciled daily cash receipts and maintained accuracy of all financial transactions.
- Addressed customer complaints and restored customer satisfaction by quickly resolving concerns.
- Trained new cashiers on the use of point-of-sale systems, including proper handling of money, credit card transactions, gift cards, coupons.
- Utilized strong problem solving skills when dealing with difficult customers or situations.
- Provided ongoing coaching and development for existing cashiers in order to improve their job performance.
- Identified opportunities for process improvements within the checkout area and communicated them to upper management.
Education
Bachelor of Science (B.S.) - Finance
Rowan University
Glassboro, NJ05.2028
Skills
- Project planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Dedicated work ethic
- Computer skills
- Customer service and assistance
- Detail-oriented
- Adaptability and dependability
- Flexible schedule
- Work Planning and Prioritization
Timeline
Golf Course Groundskeeper
Big Swing Golf Center
06.2025 - Current
Cashier Manager
Big Swing Golf Center
06.2021 - Current
Bachelor of Science (B.S.) - Finance
Rowan University
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