Santino Morgan
West Palm Beach,FL
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
17
17
years of professional experience
Work History
Account Executive
AK Distro
01.2024 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed over 30 accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated favorable terms in high-stake contracts, ensuring profitability and long-term partnership viability.
Account Executive
GVB Biopharma
01.2021 - 01.2024
- Built and maintained lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance
- Planning and coordinating account activity, generate sales opportunities, and report account status to upper management
- Developed and maintained effective process for generating and managing leads produced through sales funnel
- Created and maintained dashboards and campaign metrics through SalesForce.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Built and strengthened relationships with new and existing accounts to drive revenue growth of division 140% month over month.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability to exceed 100% of quota.
BUSINESS DEVELOPMENT MANAGER
Bahamas Paradise Cruise
01.2018 - 01.2021
- Managed 762 VIP customers, providing tailored services to generate revenue growth and support high levels of customer retention and satisfaction in highly competitive industry
- Developed and executed marketing and business development initiatives to increase customer base, build customer loyalty and maximize profits
- Managed customer and prospecting initiatives by cold calling 50 calls per day.
- Developed marketing database, and executed strategies in support of customer acquisition, and pipeline growth.
- Organized promotional events and interacted with community to increase sales 20%.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Built relationships with customers and community to establish long-term business growth
Sales Executive
Sprint
01.2017 - 01.2018
- Maintained current knowledge of evolving changes in marketplace.
- Managed to knock on 40 doors per day B2B.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Exceeded sales quota by 10% month over month.
- Stayed current on company offerings and industry trends.
Donor Recruiter
OneBlood INC
08.2014 - 12.2016
- Developed new accounts based on specific hospital needs, saving company $12,000 per year in contracted labor expenses and cutting travel costs
- Implemented new strategies to promote blood donation, educate potential donors, stimulate interest and meet monthly projections while attracting and retaining new donors
- Utilized social media sites to recruit new donors.
MARKETING MANAGER
GGT Electronics
06.2008 - 08.2014
- Created and launched interactive platform on company website to improve user experience, generate business growth and achieve financial goals
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences and grow retention rates above 3.5%.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Optimized email campaigns to increase open and click-through rates above 13%.
Education
Bachelor of Arts - Communications
Florida Atlantic University
Boca Raton, FL05.2014
Skills
- Fluent in English and Spanish, working effectively across multicultural teams
- Relationship Management
- Complex Negotiation
- Account Management
- Technical skills include MS Office, Java, SaaS, HTML, Hubspot and SalesForce
- Business Development and Planning
- Prospecting and Cold Calling
- Marketing
- Team Collaboration
- Interpersonal Skills
- Forecast Preparation
- Sales Expertise
Accomplishments
- Executed and coordinated high-impact business development strategies to maximize brand awareness, increasingoverall revenue by 200% over 18 months
- Orchestrated continuous improvement initiatives to increase efficiency, reduce costs, boost revenue, improve teamcapability and achieve business growth.
Timeline
Account Executive
AK Distro
01.2024 - Current
Account Executive
GVB Biopharma
01.2021 - 01.2024
BUSINESS DEVELOPMENT MANAGER
Bahamas Paradise Cruise
01.2018 - 01.2021
Sales Executive
Sprint
01.2017 - 01.2018
Donor Recruiter
OneBlood INC
08.2014 - 12.2016
MARKETING MANAGER
GGT Electronics
06.2008 - 08.2014
Bachelor of Arts - Communications
Florida Atlantic University
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