Santino Paris

• Maintained calendars for a five person team by updating and entering court dates and meetings.
• Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
• Assisted attorneys with case organization and administrative tasks.
• Supported lawyers in reviewing and processing search warrants, subpoenas and court documents.
• Used internal templates to prepare subpoenas and client correspondence.
• Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.

• Oversee day to day responsibilities of accounts receivable, billing and
collections
• Oversee and verify that weekly billing is completed accurately and ensure the
billing team meets all deadlines
• Oversee the collections process to ensure we are meeting our collections targets
• Ensure all client issues are resolved and addressed according to company
policy in a timely fashion
• Evaluate and recommend improved processes to maximize overall efficiency
• Proactively drive the billing process for the local team and prepare analyses as
required
• Distribute weekly job cost reports and address follow-up questions/requests

• Conducted special service and account transactions for customers, including
ordering checks and placing stop payment orders
• Verified amounts and integrity of every check or funds transfer
• Counted as much as $3.5 million in daily funds with manual and machine-assisted methods
• Promoted facility security by monitoring customer behaviors and following
established protocols to protect individuals and assets
• Met or exceeded sales goals by promoting bank products and services in every
interaction
• Helped customers open and close accounts, apply for loans and make sound
financial decisions
• Processed customer transactions, including loan payments, safe deposit boxes
and check-cashing

• Improved efficiency and productivity by implementing organization systems
for financial reports, schedules and inventory control
• Maintained positive work ethic and commitment to providing excellent service
to improve operations efficiency and customer satisfaction
• Proactively identified and solved complex strategy problems, supporting sales
management and business development
• Mentored staff to enhance skills and achieve daily targets, using hands-on and
motivational leadership