Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Santos Cárdenas

Seattle,WA

Summary

Strategic technology executive with a strong record of innovation and impact at Pet Food Experts. Proven leader in cloud computing and data strategy, with a history of delivering measurable business outcomes—including a 35% boost in delivery efficiency through mobile app development. Adept at aligning IT initiatives with business goals, managing multimillion-dollar budgets, and leading high-performing teams to deliver exceptional customer experience and operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of Cloud Engineering, Infrastructure, & Business Intelligence

Pet Food Experts/Animal Supply Co.
Seattle, USA
10.2020 - Current
  • Built and led a team of technology managers and technical consultants overseeing five IT verticals.
  • Work closely with executive stakeholders to define business objectives and strategies, leveraging technical solutions.
  • Management approach emphasizing productivity and exceptional customer service; promoted employee growth through development, mentoring, and coaching; aligned performance metrics with business goals; ensured effective succession planning.
  • Executive leader responsible for developing and continuously enhancing Animal Supply's data strategy and framework, leveraging cloud services to optimize data management and analytics.
  • Directed the development of the ASC Delivery mobile app, tailored specifically to support Petco and PetSmart. This led to a 35% increase in delivery efficiency and secured our position as the sole distributor for fresh and frozen brands.
  • Efficiently manage the IT budget, optimizing resource allocation to maximize impact

Infrastructure Manager

Pet Food Experts/Animal Supply Co.
Seattle, USA
03.2016 - 10.2020
  • Hire, onboard, manage, and retain an engaged team of Systems Administrators, Help Desk, and WMS staff.
  • Established national standards and best practices to centralize IT support and infrastructure deployment.
  • Led the technical planning for merging three ERP systems into a national platform, overseeing a business segment worth over $750 million

Senior Network Administrator

Pet Food Experts/Animal Supply Co.
Seattle, USA
01.2014 - 03.2016
  • Oversaw daily scheduling, provided training, and delegated tasks to the Systems Administrators team.
  • Managed network integration for multi-million-dollar acquisitions and five significant expansions.

Network Administrator

Pet Food Experts/Animal Supply Co.
Seattle, USA
01.2012 - 01.2014
  • Manage VMware environment.
  • Administration of Office 365 and Active Directory.

Education

Geography, Geography Information Systems

University of Washington
Seattle, WA

Skills

  • Cloud computing and infrastructure management
  • Data strategy and analysis
  • Budgeting and project oversight
  • Collaborative team leadership

Certification

  • Azure Planning and Governance Training
  • Leadership Development Program - Sana Sano Capital

References

References available upon request.

Timeline

Director of Cloud Engineering, Infrastructure, & Business Intelligence

Pet Food Experts/Animal Supply Co.
10.2020 - Current

Infrastructure Manager

Pet Food Experts/Animal Supply Co.
03.2016 - 10.2020

Senior Network Administrator

Pet Food Experts/Animal Supply Co.
01.2014 - 03.2016

Network Administrator

Pet Food Experts/Animal Supply Co.
01.2012 - 01.2014

Geography, Geography Information Systems

University of Washington

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