Santos Castaneda
Dallas,TX
Summary
Seasoned Operations Manager and talented leader with 20 years of experience leveraging exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional adept at developing teams, improving processes, and increasing productivity. Possesses a solid understanding of industry trends and excellent communication skills. Tapped into talent for identifying areas in need of improvement and implementing strategic changes to drive success.
Overview
16
16
years of professional experience
Work History
Critical Operations Manager
META
12.2022 - 09.2024
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications.
- Trained and certified staff in all areas of operating a 2+N hyper scale data center to include, mechanical, electrical, HVAC,fire protection systems, LOTO and CMMS.
- Directed initiatives to improve work environment, company culture and overall business strategy.
- Developed and implemented strategies to maximize customer satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Experience as construction facing operations manager responsible for site retrofits and CAPEX projects.
FLEET INTERACTIVE DISPLAY LEAD INSTRUCTOR
Submarine Training Facility
07.2018 - 07.2022
- Responsible for safe operation and training of all surface naval nuclear operators in San Diego, CA operational area in nuclear simulator environment to include general plant operations and casualty response
- Responsible for all staff training and scheduling requirements as well as managing audit and surveillance programs and simulator maintenance planning and scheduling requirements
- Supervised several facility and trainer upgrades which were completed ahead of schedule allowing for training simulator to return to service 3 months early
- Tracked and approved all training at site and ensured all safety and operational SOP's were followed ensuring continued safe operation of Naval Nuclear reactor simulator facilities
- Led staff through two outside organization inspections which were accomplished with minimal discrepancies
- Reviewed class and student records to identify improvement opportunities
ELECTRICAL OPERATIONS LEAD
USS Nimitz
06.2016 - 07.2018
- Electrical operations lead was responsible for tracking and managing training and qualifications of 100 personnel in nuclear reactor operations, maintenance and qualifications
- Responsible for maintaining all test equipment calibration records
- Also responsible for ensuring all electrical safety and operational SOPs were followed as well as revising all local electrical safety instructions and operational SOPS as required
- Managed day to day operations and training schedules for all electrical personnel as well as providing weekly updates to supervisors on status of plant operations, operator qualifications and equipment outage schedules
- Used coordination and planning skills to achieve results according to schedule
LEAD
Nuclear Manpower, Naval Personnel Command
03.2013 - 05.2016
- Responsible for ensuring more than 600 senior nuclear enlisted personnel were relocated to their next operational billet to ensure experience and manning levels throughout nuclear fleet were maintained as required to meet operational commitments
- Responsible for training, certification, record keeping and scheduling of 300+ personnel as senior watch shift coordinator at Naval Personnel Command
- Responsible for communicating to high level management fleet needs and concerns as well as reviewing and approving all manpower decisions for nuclear forces
ELECTRICAL OPERATIONS LEAD
USS Theodore Roosevelt
08.2010 - 03.2013
- Electrical operations lead was responsible for tracking and managing training and qualifications of 80 personnel in nuclear reactor operations, maintenance and qualifications
- Responsible for maintaining all test equipment calibration records
- Also responsible for ensuring all electrical safety and operational SOPs were followed as well as revising all local electrical safety instructions and operational SOPS as required
- Managed day to day operations and training schedules for all electrical personnel as well as providing weekly updates to supervisors on status of plant operations, operator qualifications and equipment outage schedules
ELECTRICAL SUPERVISOR
USS George Washington
07.2008 - 07.2010
- Managed and Supervised 30 personnel in operator qualifications, repair and maintenance of electrical and electronic equipment on nuclear reactor equipment and subsystems
- Responsible for ensuring continued safe operations and troubleshooting and repair of electrical/electronic
- Mentored junior engineers and new hires in job-specific tasks and application of electrical processes
- Prepared and analyzed complex reports of general or technical nature
- Coordinated electrical system maintenance and repair with other departments, outside agencies and public utilities
- Supervised, trained and evaluated electrical and mechanical staff
Education
Associate of Arts - Electro-Mechanical Technology
Coastline Community College
Fountain Valley, CA05-2008
Skills
- Project planning and development
- Staff development
- Cross-functional communication
- Onboarding and orientation
- Maintenance planning
- Performance management
- MS office
- Incidents management
- Staff management
- Staff training
- Performance reporting
- Performance monitoring
Languages
Spanish
Native or Bilingual
Timeline
Critical Operations Manager
META
12.2022 - 09.2024
FLEET INTERACTIVE DISPLAY LEAD INSTRUCTOR
Submarine Training Facility
07.2018 - 07.2022
ELECTRICAL OPERATIONS LEAD
USS Nimitz
06.2016 - 07.2018
LEAD
Nuclear Manpower, Naval Personnel Command
03.2013 - 05.2016
ELECTRICAL OPERATIONS LEAD
USS Theodore Roosevelt
08.2010 - 03.2013
ELECTRICAL SUPERVISOR
USS George Washington
07.2008 - 07.2010
Associate of Arts - Electro-Mechanical Technology
Coastline Community College
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