Santos Diez
Sacramento,USA
Summary
HR professional with significant expertise in human resources management, bringing value through strategic HR initiatives and employee development programs. Known for fostering collaborative environments and delivering consistent results. Skilled in talent acquisition, policy development, and effective communication.
Overview
7
7
years of professional experience
Work History
HR Manager
Valdez Painting Inc.
05.2025 - 01.2026
- Developed and implemented HR policies to enhance employee engagement and retention.
- Collaborated with management to align HR strategies with organizational goals and objectives.
- Oversaw benefits administration, ensuring timely communication of options to employees.
- Analyzed employee feedback data to identify areas for improvement in workplace culture.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Instructed senior leaders on appropriate employee corrective steps.
HR Assistant Manager
SBM Management, LP
05.2023 - 03.2025
- Analyzed HR metrics to identify trends, informing strategic decisions for workforce planning and development initiatives.
- Managed employee relations, resolving conflicts and fostering a positive workplace culture through effective communication.
- Implemented performance management systems that aligned individual objectives with organizational goals, driving accountability.
- Coordinated compliance training sessions, ensuring adherence to regulatory requirements and minimizing risk exposure.
- Mentored junior HR staff, providing guidance on best practices in recruitment and employee relations management.
- Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
- Reduced employee turnover with targeted recruitment strategies and comprehensive benefit packages.
- Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
- Supported executive leadership during periods of organizational change by providing guidance related to workforce restructuring efforts.
- Streamlined onboarding processes, resulting in reduced time-to-hire and improved new hire integration.
HR Field Representative
SBM Management, LP
03.2022 - 05.2023
- Coordinated on-site operations to ensure compliance with safety and quality standards.
- Conducted regular inspections to identify maintenance needs and improve service delivery.
- Trained new staff on operational procedures, enhancing team efficiency and performance.
- Implemented process improvements that streamlined workflows and reduced service response times.
- Managed inventory levels, ensuring availability of necessary supplies for efficient operations.
- Collaborated with management to develop training materials focused on best practices in service delivery.
- Completed paperwork in full, on time, and with high accuracy.
Project Coordinator
SBM Management, LP
10.2021 - 03.2022
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Led initiatives to optimize project reporting mechanisms, improving transparency and accountability across teams.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
- Facilitated workshops to collect project requirements and user feedback.
Shared Services Coordinator Lead
SBM Management, LP
06.2021 - 10.2021
- Coordinated cross-functional teams to streamline service delivery processes.
- Developed and implemented standard operating procedures for improved efficiency.
- Managed vendor relationships to enhance service quality and compliance.
- Trained new staff on operational protocols and company policies.
- Evaluated performance metrics to ensure alignment with organizational goals.
- Collaborated with HR to streamline recruitment and onboarding processes, resulting in a more efficient hiring process.
HR/Shared Services Coordinator
SBM Management, LP
12.2019 - 06.2021
- Managed HR requests, boosting efficiency and accuracy across platforms.
- Verified new hires, ensuring compliance and smooth onboarding.
- Conducted trainings on Form I-9, harassment, and safety.
- Maintained compliance through reporting and collaboration.
- Created SOPs, acted as liaison for business inquiries.
- Processed employment verifications, boosting HR efficiency by improving accuracy.
- Reduced processing time through enhanced verification accuracy.
- Utilized HR software for efficient data management and streamlined onboarding.
- Supported HR operations with effective document management and employee data maintenance.
- Handled leave subpoena requests and processed unemployment claims efficiently.
- Facilitate smooth employee relations by addressing inquiries promptly and maintaining open communication channels across departments.
HR Assistant
SBM Management, LP
02.2019 - 12.2019
- Managed employee records using HRIS systems, maintaining accuracy and confidentiality of sensitive information.
- Assisted in recruitment efforts by screening resumes and scheduling interviews with candidates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Education
Associates - Kinesiology
Sacramento City College
SACRAMENTO, CA01.2019
Skills
- Workforce Planning
- Performance Management
- HR Analytics
- Employee Engagement
- Negotiating
- HRIS Management
- Labor Relation Development
- Vendor Management
- HR policies and procedures
- New employee orientation
- Payroll administration
Timeline
HR Manager
Valdez Painting Inc.
05.2025 - 01.2026
HR Assistant Manager
SBM Management, LP
05.2023 - 03.2025
HR Field Representative
SBM Management, LP
03.2022 - 05.2023
Project Coordinator
SBM Management, LP
10.2021 - 03.2022
Shared Services Coordinator Lead
SBM Management, LP
06.2021 - 10.2021
HR/Shared Services Coordinator
SBM Management, LP
12.2019 - 06.2021
HR Assistant
SBM Management, LP
02.2019 - 12.2019
Associates - Kinesiology
Sacramento City College