Santos Guadalupe
Williamstown,NJ - New Jersey
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
12
12
years of professional experience
Work History
Car Wash Attendant
Autosheen Car Wash And Detail Center
08.2011 - Current
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
- Followed safety guidelines for cleaning vehicles and equipment.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Removed dirt and debris from vehicle and equipment interiors.
- Polished windows and mirrors of vehicles and equipment.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
Education
High School Diploma -
Williamstown High School
Williamstown, NJ06.2011
Skills
- Carpet Vacuuming
- Power Washer
- Calm and Pleasant Demeanor
- New Employee Training
- Product Knowledge
- Staff Assistance
- Time Management
- Inventory Monitoring
- Hospitality and Accommodation
- Loyalty Program Promotion
- Customer Assistance
- Cash Drawer Management
Avid Gamer
Outside of work, i enjoy gaming and attending gaming events and competitions.
Timeline
Car Wash Attendant
Autosheen Car Wash And Detail Center
08.2011 - Current
High School Diploma -
Williamstown High School
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