Santos Muniz
Brooklyn
Summary
Dynamic professional with a proven track record of delivering exceptional customer experiences across diverse industries while ensuring a safe and clean environment. Committed to continuous improvement and seeking greater responsibilities to enhance skills and contribute to team success. Demonstrates the ability to make informed decisions under pressure, consistently achieving results. Strong collaborator fostering teamwork to boost productivity and morale, driving collective success.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Driver/Handyman Helper
Anthony J. Finkel- DPH
04.2025 - Current
- No accidents and upheld standards for passenger safety and comfort
- Performed thorough vehicle inspections to uphold optimal performance and safety standards.
- Maintained professional demeanor with customers while delivering exceptional services.
- Executed high-quality property maintenance tasks
- skilled in managing multiple tasks amid high work demands
- Managed fuel consumption and vehicle maintenance, driving cost-saving initiatives.
- Addressed customer inquiries professionally while sustaining high levels of satisfaction through effective communication.
- Utilized GPS along with diverse navigation systems to devise routes and ensure punctuality
- Maintained safe driving records through strict adherence to traffic rules and regulations.
Busser
Olive Garden
05.2024 - 05.2025
- inspection rated excellent for equipment cleaning and maintenance
- advanced to different position (dmo)
- instructed new bussers on correct procedures and effectively demonstrated equipment operation
- Sustained cleanliness of floors and tables under 15-25 second standard.
- Coordinated with other team members to support incoming customer needs
- Ensured equipment and station cleanliness by adhering to company standards during closure
- guarantee timely cleaning of areas to prevent any accidents
Assistant Superintendent
Jose Muniz
07.2017 - 06.2022
- windows cleaned from sixth floor to first floor on both sides twice weekly
- removing trash from 6th floor to 1st floor while maintaining a tri-weekly schedule: Sunday, Tuesday, and Thursday
- Maintained cleanliness of both elevators on each side twice weekly.
- aided superintendent in developing and executing district-wide policies and procedures
- streets maintained each morning at 7:30 excluding Sundays
- Coordinated initiatives aimed at improving living standards for all tenants in building
Education
Associate of Science - Business Administration And Management
Kingsborough Community College
Brooklyn, NY06-2025
Bachelor of Science - Business Administration And Management
Brooklyn College
Brooklyn, NY06-2028
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Flexible schedule
- GPS and route planning
- Defensive driving
- Route planning
- Transportation
- Commercial driving
- Accident prevention
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Driver/Handyman Helper
Anthony J. Finkel- DPH
04.2025 - Current
Busser
Olive Garden
05.2024 - 05.2025
Assistant Superintendent
Jose Muniz
07.2017 - 06.2022
Associate of Science - Business Administration And Management
Kingsborough Community College
Bachelor of Science - Business Administration And Management
Brooklyn College