Santos Ruiz
Washington,DC
Summary
Experienced professional focused on meeting or exceeding objectives seeking Housekeeping Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
20
20
years of professional experience
Work History
Housekeeping Supervisor
St Columb'S Episcopal Church
Washington, DC
01.2013 - 03.2020
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
Housekeeping Supervisor
Total Quality Building Services
Washington, DC
02.2006 - 06.2012
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports and other business documentation.
- Evaluated employee performance and developed improvement plans.
Line Cook
The Belmont Kitchen
Washington, DC
03.2005 - 09.2006
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Grilled meats and seafood to customer specifications.
Line Cook
The Zoo Bar Cafe Washington Dc
Washington, DC
01.1999 - 05.2004
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Skills
- Employee Work Scheduling
- Linens and Toiletries
- Valet Services
- Procedure Implementation
- Furniture Cleaning
- Daily Facility Operations
- Laundry and Dry Cleaning
- Proper Equipment Usage
- Surface and Floor Cleaning
- Inventory Restocking
- Maintenance and Repair Leadership
- Garbage Disposal
- Chemical Cleaners
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
St Columb'S Episcopal Church
01.2013 - 03.2020
Housekeeping Supervisor
Total Quality Building Services
02.2006 - 06.2012
Line Cook
The Belmont Kitchen
03.2005 - 09.2006
Line Cook
The Zoo Bar Cafe Washington Dc
01.1999 - 05.2004
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