Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proficient installer of cable boxes, modems for residential and commercial TV, Internet and Phone accounts.
Install data, COX and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Install and troubleshoot Xfinity home alarm.
Install and troubleshoot Smart Office for Commercial Accounts.
Completed new connects, reconnects, disconnects and service
changes for residential and commercial customers.
Tested cables using tools such as volt-OHM meters, spectrum
analyzers and signal level meters.
Performed troubleshooting of systems with techniques such as
speed and ping tests.
Proficient in EPON installation and troubleshooting.
BVE troubleshooting.
Demonstrated equipment capabilities to customer and
responded to questions and complaints.