Summary
Overview
Work History
Education
Skills
Accomplishments
Methodologies
Profile Summary - Summary
Certification
Languages
Timeline
Santosh Kadam

Santosh Kadam

Sunnyvale,CA

Summary

Highly accomplished project management professional with a proven track record of successfully delivering high-impact projects in diverse environments. Known for driving project timelines and ensuring quality outcomes through strategic planning and execution. Collaborative and adaptable individual deeply committed to team success and client satisfaction. Significant expertise in overseeing complex projects and ensuring timely delivery, excelling in strategic planning, budget management, and risk assessment. Strong focus on team collaboration fosters a results-driven environment, allowing for effective adaptation to changing needs. Renowned for reliability, leadership, and effective communication. Experienced in planning and executing comprehensive project plans. Utilizing strong leadership and organizational skills to guide teams towards project milestones while implementing efficient processes to achieve project goals. Focused Project Manager excelling at planning, directing, and maintaining continuous operations in various departments. Experience in directing manufacturing employees and ensuring efficient production in accordance with quality standards. Apply a creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Thrive through mentoring, training, and empowering teams to excel in performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Relationship Manager & Business Owner Specialist

Bank of America
06.2019 - Current
  • Client Relations: Developed strategies to enhance client engagement and satisfaction
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Managed Employer Business Investment clients in average from 25 to 50 in a week.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Project Manager (Infrastructure.)

Universal Works
06.2017 - 03.2019
  • Team Leadership: Led multidisciplinary teams, assigning tasks and setting deadlines
  • Strategic Planning: Developed comprehensive project strategies and conducted feasibility studies
  • Budget Management: Managed project finances, including budgeting and cost control
  • Contract Negotiation: Negotiated contracts and monitored project progress resulted in 21% more profit margin.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Assistant Project Manager

Hutchison Global Services
09.2012 - 12.2016
  • Project Scoping: Developed project scopes, schedules, and budgets
  • Issue Resolution: Managed customer relationships and resolved project-related issues
  • Training: Trained and mentored associates in customer service and project management techniques
  • Performance Monitoring: Maintained quality service goals through effective communication and negotiation resulted 89% of quality improvement.
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.

Project Team Leader

JPMorgan Chase
02.2004 - 09.2012
  • Team Management: Led a team in managing high volumes of customer interactions and project tasks
  • Financial Oversight: Conducted financial analysis and managed project budgets
  • Process Improvement: Implemented new processes to enhance project productivity
  • Client Interaction: Maintained up-to-date knowledge of products/services to improve project outcomes
  • Fostered a positive work environment by promoting collaboration, open communication, and mutual respect among team members which increased the productivity by 35%.
  • Communicated project expectations to team members and stakeholders to set tone for high productivity level.
  • Built flow charts and project plans, informing clients on available services while proposing viable paths towards accomplishing objectives.

Education

PMP LICENSE -

Project Management Institute Inc.
01.2020

Bachelor of Commerce -

Madurai Kamaraj University
01.2017

Skills

  • MS Office/ 365
  • MS Project
  • Financial Analysis
  • Budget Management
  • Contract Negotiation
  • Quality Management
  • Cross-functional Team Collaboration
  • Relationship building
  • Customer relations
  • Expert problem solving
  • Project planning and development
  • Team management
  • Project monitoring
  • Staff training and motivation
  • Project development and lifecycle
  • Performance improvements
  • Agile methodology
  • Cost control
  • Project scope
  • Risk management
  • Stakeholder communications
  • Schedule management
  • Project management

Accomplishments

  • Reduced department operating costs by 45% in 6 months.
  • Increased company revenue by $ 102,000 by negotiating deposit products.
  • Saved the company $185000 over 6 years by implementing a successful productivity improvement plan.
  • Improved customer satisfaction ratings by 95% by exceptional customer service.
  • Collaborated with team of 50+ in the development of DAS Digital assisted shopping.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.
  • Documented and resolved compliance related issues which led to ethical work atmosphere.

Methodologies

  • Applied agile methodologies to manage client portfolios and enhance financial strategies.
  • Utilized Scrum and Lean processes to lead project teams and deliver projects efficiently.
  • Implemented Lean Six Sigma techniques to streamline administrative and operational workflows.
  • Employed Waterfall methodologies to manage project scopes and schedules.
  • Integrated Agile frameworks to supervise team operations and improve service delivery.

Profile Summary - Summary

Experienced Project Manager with 19+ years in banking, financial planning, IT and Banking project management, and client relations. Adept at leading projects from conception to completion, ensuring quality, budget, and timeline adherence. Strong skills in financial analysis, contract negotiation, and team leadership.

Certification

  • Project Management Professional (PMP) - Project Management Institute.
  • Bachelor of Commerce Madurai Kamaraj University 2017 June
  • Six Sigma Black Belt Certification – linkedIn.
  • Project Management Institute Agile Certified Practitioner

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Relationship Manager & Business Owner Specialist - Bank of America
06.2019 - Current
Project Manager (Infrastructure.) - Universal Works
06.2017 - 03.2019
Assistant Project Manager - Hutchison Global Services
09.2012 - 12.2016
Project Team Leader - JPMorgan Chase
02.2004 - 09.2012
Madurai Kamaraj University - Bachelor of Commerce,
Project Management Institute Inc. - PMP LICENSE,

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Santosh Kadam