As School Operations Managers I oversee all areas of school operations. As such, the Manager manages daily operations, coordinates with the Central Management teams to ensure timely and thorough completion of projects and response to reporting and compliance matters, and helps develop and fully-execute the plans for the school in coordination with Central Management, district, and school-level leadership. In addition, the Manager is the primary troubleshooter for advisors, students, parents, guests, and other divisions of the organization, finding effective solutions for their needs and concerns.
Overview
17
17
years of professional experience
Work History
School Operations Manager
University Preparatory Academy Middle School
Detroit, United States
08.2008 - 06.2022
Role Responsibilities
Budget Monitoring
Works with School Director and Accounting to develop and manage the school's budget, and with the Assistant Director of School Quality to develop the Title I budget
Manages all budget-related compliance matters for the school-site
Reviews budget variances and elevates deviations from the metrics and budget to the School Director
Reviews, monitors, and submits monthly credit card statements to Accounting Department
Monitors budgets, flags low accounts, and elevates issues
Tracks and processes all cash collections and fundraising money
Procurement
Works closely with Procurement to place orders and manage inventory at the school-site
Monitoring Operational Performance
Prepares campus for the start of the school year and works with network staff to resolve any outstanding issues
Development and Implementation of Policies and Procedures
Welcomes new hires and coordinates school-based onboarding process with appropriate Central Management departments
Designs and implements end-of-year process to ensure staff members complete necessary actions
Collaborates with school receptionist and school operations team to ensure accurate implementation of school policies and procedures
Ensures timely and accurate completion of various projects and tasks as needed
Compliance
Collaborates with Talent department to ensure teacher compliance with certification requirements
Promptly processes timesheets and submits attendance reporting to Human Resources department
Monitors student information systems for accuracy, manages updates as necessary including adding and dropping students, accurately reporting graduation and retention, assigning contents, and other processes
Manages student and staff records, both physically and digitally
Successfully leads Count Day processes and procedures at the school-site, working closing with Central Management
Successfully executes operational activities in compliance with local, state, and federal requirements
Development of Master Schedule
School and District/Network Service Delivery
Successfully coordinates food service delivery with Food Service department
Coordinates with facilities department to ensure a safe, clean, and well-functioning facility is maintained
Testing Coordination
Coordinates with Central Management to administer district benchmark and standardized test administration
Performs all other duties as assigned
Office Manager
Old Redford Academy Elementary School
Detroit, MI
07.2005 - 08.2008
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Arranged corporate and office conferences for company employees and guests.
Education
Associate of Applied Science - Web Design
Colorado Technical University
Colorado Springs, CO
01.2014
Skills
Operation Monitoring
Financial Statement Review
Mathematical Calculation and Reasoning
Proficient in Microsoft Office Suite and Mac or PC platform (as applicable to location)
Knowledgeable with the use of database management, particularly student information systems (PowerSchool)
Able to create and maintain various reports and proven success in managing multiple, complex projects simultaneously
Planning and Implementation
Staff Management
Onboarding and Orientation
Maintaining Compliance
Customer Service
Inventory Management
Build Student Schedules
Timeline
School Operations Manager
University Preparatory Academy Middle School
08.2008 - 06.2022
Office Manager
Old Redford Academy Elementary School
07.2005 - 08.2008
Associate of Applied Science - Web Design
Colorado Technical University
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