Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santosha King

Detroit,MI

Summary

As School Operations Managers I oversee all areas of school operations. As such, the Manager manages daily operations, coordinates with the Central Management teams to ensure timely and thorough completion of projects and response to reporting and compliance matters, and helps develop and fully-execute the plans for the school in coordination with Central Management, district, and school-level leadership. In addition, the Manager is the primary troubleshooter for advisors, students, parents, guests, and other divisions of the organization, finding effective solutions for their needs and concerns.

Overview

17
17
years of professional experience

Work History

School Operations Manager

University Preparatory Academy Middle School
Detroit, United States
08.2008 - 06.2022

Role Responsibilities

Budget Monitoring

  • Works with School Director and Accounting to develop and manage the school's budget, and with the Assistant Director of School Quality to develop the Title I budget
  • Manages all budget-related compliance matters for the school-site
  • Reviews budget variances and elevates deviations from the metrics and budget to the School Director
  • Reviews, monitors, and submits monthly credit card statements to Accounting Department
  • Monitors budgets, flags low accounts, and elevates issues
  • Tracks and processes all cash collections and fundraising money

Procurement

  • Works closely with Procurement to place orders and manage inventory at the school-site

Monitoring Operational Performance

  • Prepares campus for the start of the school year and works with network staff to resolve any outstanding issues

Development and Implementation of Policies and Procedures

  • Welcomes new hires and coordinates school-based onboarding process with appropriate Central Management departments
  • Designs and implements end-of-year process to ensure staff members complete necessary actions
  • Collaborates with school receptionist and school operations team to ensure accurate implementation of school policies and procedures
  • Ensures timely and accurate completion of various projects and tasks as needed

Compliance

  • Collaborates with Talent department to ensure teacher compliance with certification requirements
  • Promptly processes timesheets and submits attendance reporting to Human Resources department
  • Monitors student information systems for accuracy, manages updates as necessary including adding and dropping students, accurately reporting graduation and retention, assigning contents, and other processes
  • Manages student and staff records, both physically and digitally
  • Successfully leads Count Day processes and procedures at the school-site, working closing with Central Management
  • Successfully executes operational activities in compliance with local, state, and federal requirements
  • Development of Master Schedule

School and District/Network Service Delivery

  • Successfully coordinates food service delivery with Food Service department
  • Coordinates with facilities department to ensure a safe, clean, and well-functioning facility is maintained

Testing Coordination

  • Coordinates with Central Management to administer district benchmark and standardized test administration

Performs all other duties as assigned

Office Manager

Old Redford Academy Elementary School
Detroit, MI
07.2005 - 08.2008
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Arranged corporate and office conferences for company employees and guests.

Education

Associate of Applied Science - Web Design

Colorado Technical University
Colorado Springs, CO
01.2014

Skills

  • Operation Monitoring
  • Financial Statement Review
  • Mathematical Calculation and Reasoning
  • Proficient in Microsoft Office Suite and Mac or PC platform (as applicable to location)
  • Knowledgeable with the use of database management, particularly student information systems (PowerSchool)
  • Able to create and maintain various reports and proven success in managing multiple, complex projects simultaneously
  • Planning and Implementation
  • Staff Management
  • Onboarding and Orientation
  • Maintaining Compliance
  • Customer Service
  • Inventory Management
  • Build Student Schedules

Timeline

School Operations Manager

University Preparatory Academy Middle School
08.2008 - 06.2022

Office Manager

Old Redford Academy Elementary School
07.2005 - 08.2008

Associate of Applied Science - Web Design

Colorado Technical University
Santosha King