Summary
Overview
Work History
Education
Skills
Timeline
Generic

Santos Yslas

Tucson,Arizona

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Amazon Learning Coordinator

Amazon
08.2019 - Current
  • Successfully on-boarded over 300 employees
  • Closely work with all departments within the Amazon network to obtain the most relevant and current materials that are needed to successfully run operations
  • Keep schedules and reserve locations for any classroom trainings for Amazon site
  • Collaborate with operations to ensure best times and locations to execute trainings, meetings, and affinity group gatherings
  • Review and research any discrepancies in trainings and correct them with the appropriate lessons
  • Updating Learning with barriers that may arise in the training programs
  • Worked with the launch of the Umbrella Training Program
  • Displayed traits of reliability, punctuality, and organization
  • Implement changes to learning materials, to make trainings, and classes simpler to comprehend and execute
  • Arrange logistics for management teams that may need to travel between different sites
  • Working discreetly with Human Resources to ensure confidentiality, when approaching matters that are on need-to-know basis
  • Upon my suggestion, Learning will be implementing an interview process for new Learning Ambassadors of the 2023 Learning Program.

Problem Solver

  • Deep Dive and researched problematic ASINS and Customer Shipment IDs to determine Hazmat issues, recover non-working Transparency codes, and serial numbers
  • Open Communication with other AAs and Departments to be able to effectively determine problems that have been encountered
  • Work quickly to provide solutions to AAs and Fellow departments to meet Critical Pull Time of customer shipments ensuring satisfaction and delivery of products
  • Relayed information on new pack procedures and processes ensured understanding by asking AAs to demonstrate new methods
  • Openly assist with any barriers that AAs may have during their pack period
  • Offering assistance with moving AAs from stations, that were not properly working
  • Trouble shoot equipment like: computer monitors, Pslip printers, Label Printers, Tape dispensers, Smartpack error messages
  • Consistently working with Central Problem solve, searching for resources to assist with new barriers that may arise, always learning and asking questions to have the best answers for AAs and for our customers.

University of Arizona Cancer Center

11.2018 - Current
  • Working to evaluate current outreach and research efforts and their impact and involvement within disparities groups of Arizona
  • Providing guidance to leadership of UACC in its efforts to achieve a health equity and a cancer-free Arizona
  • Cancer survivor offering my unique insight in hopes to reduce barriers that may arise for underinsured and non-insured cancer patients and their caregivers
  • Worked closely with the Research of Southern Arizona (ROSA) Group, to edit and finalize the Community Assessment of Arizona (CASA) Survey, which is used to collect data within catchment areas.

Cobra Arcade Bar

05.2018 - 02.2020
  • Built Tucson’s first Video Arcade Bar
  • Onboarded and trained all positions to new employees
  • Create exciting game themed Drink Menus
  • Organized entertainment and collaborations with festivals and local musical talents
  • Organized a two-day Hiring Fair
  • Each day had over 100 attendees
  • From this, successfully staffed and trained all employees for their new positions
  • All that were selected for employment, still maintain their employment with the company
  • Collaborated with the directors of Dusk Music Festival, to host the official after party, resulting in a 30 percent increase in revenue
  • Responsible for overseeing the 22 employees of the night club and coaching them on how to build their own clientele which led to immediate profit increases for the bar
  • Maintained an organized and proficient ordering process which kept liquor cost at, or below 20 percent.

Education

High School Diploma -

Sunnyside High School
Tucson, Arizona

Trade Diploma -

Aveda Institute
Tucson, Arizona

Skills

  • Scheduling
  • Database Management
  • Research
  • Meeting Planning
  • Travel Coordination
  • Document Control
  • Appointment Scheduling
  • Calendar Management
  • Complex Problem-Solving
  • Training and Coaching

Timeline

Amazon Learning Coordinator

Amazon
08.2019 - Current

University of Arizona Cancer Center

11.2018 - Current

Cobra Arcade Bar

05.2018 - 02.2020

Problem Solver

High School Diploma -

Sunnyside High School

Trade Diploma -

Aveda Institute

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Santos Yslas