Santos Wilberto Yah Uc
Daly City,CA
Summary
Adept at navigating urban environments, I excelled in efficient package delivery with Urban Logistix, ensuring vehicle safety and superior customer service. My tenure at Sands Maintenance honed my leadership in janitorial excellence, significantly enhancing facility cleanliness. Skilled in safe driving and team management, I consistently meet employer expectations, leveraging heavy lifting and adaptability to elevate service standards. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Driver
urban logistix
South San Francisco, CA
04.2022 - Current
- Reported any vehicle malfunctions or accidents immediately to management.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Checked vehicle after shift for damage.
- Communicated effectively with dispatch and customers to provide status updates.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Commercial Janitorial Cleaner
sands maintence
South San Francisco, CA
05.2018 - 10.2021
- Performed routine maintenance checks on equipment used by janitors such as mops, vacuums.
- Resolved customer complaints related to cleanliness or maintenance issues promptly.
- Managed team supplies to maintain budgets and meet work demands.
- Provided guidance and support to janitors regarding their work assignments.
- Trained staff to follow team standards and use efficient techniques.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
- Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Swept and damp-mopped private stairways and hallways.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Implemented quality control measures for ensuring high standards of cleanliness were met at all times.
- Ensured all janitorial staff had the proper tools and materials needed for their jobs.
Education
Josefa Ortiz De Dominguez Evening School
Yucatan MexicoSkills
- Heavy lifting
- Delivery pickup
- Route logs
- Vehicle inspection
- Adaptable driving techniques
- Safe driving practices
- Customer service
- Safety protocols
Timeline
Driver
urban logistix
04.2022 - Current
Commercial Janitorial Cleaner
sands maintence
05.2018 - 10.2021
Josefa Ortiz De Dominguez Evening School
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