Santressa Williamson Franks
Conyers,GA
Summary
A challenging career as a Medical Assistant. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Grady Memorial Hospital
Atlanta, GA
05.2024 - Current
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
Certified Medical Assistant
Kaiser Permanente
Lithonia, GA
08.2023 - 05.2024
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Medical Assistant
Children's Healthcare Of Atlanta Urgent Care
Duluth, GA
02.2017 - 08.2023
- Performs any combination of following duties under direction of physician to assist in examination and treatment of patients
- Interviews patients, measures vital signs, for example pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts
- Prepares treatment rooms for examination of patients
- Cleans and sterilizes instruments
- Inventories and orders medical supplies and materials
- Operates electrocardiograph (EKG), and other equipment to administer routine diagnostic test or calls medical facility or department to schedule patients for tests
- Schedules appointments, receives money for bills, keep medical records, performs secretarial tasks
- Data entry to maintain office and patient records
- Maintain billing records
- Apply holter and event monitors.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
Medical Assistant
Sibley Heart Center Cardiology/CHOA Cardiology
Lawrenceville, GA
03.2002 - 08.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Ordered and prepared reagents and supplies.
Education
No Degree - Allied Health
Georgia Medical Institute-Dekalb
Atlanta, GA06.1995
Skills
- Coordinating Drug Refills
- Problem Anticipation and Resolution
- Treatment Room Preparation
- Diagnostic Testing
- Operating EKG Equipment
- Wound Care
- Updating Medical Records
- Routine Laboratory Testing
- Removing Sutures
- Wound Care and Irrigation
- Electronic Charting
- EMR Systems
- Professional Bedside Manner
- Rapid Strep Testing
- Performing EKGs
- Taking Vital Signs
Accomplishments
- Collaborated with team of 6 in the development of Lost to follow up program to track patients.
- Named Employee of the Month, 3 times
- Recognized for going above and beyond the call of duty.
Certification
BLS
Timeline
Certified Medical Assistant
Grady Memorial Hospital
05.2024 - Current
Certified Medical Assistant
Kaiser Permanente
08.2023 - 05.2024
Medical Assistant
Children's Healthcare Of Atlanta Urgent Care
02.2017 - 08.2023
Medical Assistant
Sibley Heart Center Cardiology/CHOA Cardiology
03.2002 - 08.2023
No Degree - Allied Health
Georgia Medical Institute-Dekalb
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