Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Santrice Peterson

Bowie,MD

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Carlesa Peterson
07.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Assistant Teacher

SKC Childcare Centers
09.2023 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw 14-18 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

Assistant Manager

Malias Kitchen Food Truck
06.2021 - 01.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff of 8 , fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Oversaw daily operations to maintain store cleanliness and organization.

Barista

Starbucks
02.2023 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Bachelor of Science - Clinical Psychology

Bowie State University
Bowie, MD
05-2028

Skills

  • Customer service

  • Data entry

  • Computer skills

  • Time management

  • Behavior management

  • Skills development

  • Money handling

  • Team leadership

  • Decision-making

  • Problem-solving

Certification

  • [First Aid Certification]

Languages

Spanish
Professional Working

Interests

  • Volunteering
  • Avid Reader
  • Animal Care
  • Watching Movies and TV Shows
  • Interior Design
  • Historical Exploration
  • Cooking
  • Gardening
  • Yoga
  • Fashion and Style

Timeline

Assistant Teacher

SKC Childcare Centers
09.2023 - Current

Barista

Starbucks
02.2023 - 06.2024

Administrative Assistant

Carlesa Peterson
07.2022 - Current

Assistant Manager

Malias Kitchen Food Truck
06.2021 - 01.2025

Bachelor of Science - Clinical Psychology

Bowie State University

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