Sanuja Sivasothy

Provided friendly and professional customer service, assisting parents and students with uniform purchases.

Developed strong customer service and communication skills while resolving enquiries and supporting a wide range of needs.

Worked effectively under pressure during peak back-to-school and busy seasonal periods.

Quickly learned about uniform requirements for a number of schools to provide accurate advice and guidance.

Supported promotional events by preparing and posting uniforms for different schools.

Carried out stock management duties, including deliveries, unboxing, and replenishing shop floor displays.

• Assisted students in preparing for their 11+ Exams after completing my GCSEs.
• Collaborated with lead tutors to design effective lesson plans and study guides.
• Organised and facilitated group study sessions to promote collaborative learning experiences.
• Evaluated student progress and provided constructive feedback to foster academic growth.
• Enhanced student understanding by conducting weekly revision sessions.
• Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
• Planned lessons to target subject weaknesses and build skills within strengths.
• Set clear targets and delivered feedback to achieve student goals.
• Promoted academic success and enhanced learning experiences for students of varying capabilities.
• Encouraged self-learning and problem-solving skills with thought-provoking tasks and discussions.
• Improved student performance by creating customised lesson plans to meet individual learning needs.

● Supported in uplifting sales by 70 %

● Increased revenue and supported sales while building and maintaining consistent relationships with employees.

● Became more knowledgeable about running a business as well as equipment and utilities as well as overachieving the sales target on numerous occasions.

• Served customers promptly which resulted in positive feedback and return visits.
• Maintained clean work environment to comply with health and safety regulations.
• Handled cash transactions accurately, ensuring financial integrity at all times.

Participated in a one-week voluntary work experience at a primary school, assisting children aged 6-9 with their educational activities.

• Assisted in creating a supportive learning environment for students by implementing effective classroom management strategies.
• Maintained cleanliness and organisation of classroom spaces to foster an inviting atmosphere for learning.
• Worked closely with teachers on lesson planning, contributing ideas and resources for improved instruction methods.
• Provided one-to-one assistance to pupils, enhancing their understanding of subjects.
• Responded appropriately to individual student needs to foster inclusivity in the classroom.
• Supported children with special educational needs, facilitating equal access to learning opportunities.
• Prepared teaching materials, aiding in efficient lesson delivery.