Summary
Overview
Work History
Education
Skills
Timeline
Generic

SANUSI KAMARA

Silver Spring,MD

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Resourceful it technician offering several years of experience providing expert-level support to users within various demographics. Polished in customizing desktop applications, installing computer applications and peripherals and recording technical issues. Familiar with windows, linux and mac os environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

enCircle
Fairfax, VIRGINIA
06.2024 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Provided guidance and support to ensure safety of individuals served.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Transported clients to doctor's appointments and errands.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Reported changes in client condition to administrators, facilitating nursing intervention.

Direct Support Professional

1st Americare Home Health
Sterling, VIRGINIA
04.2024 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Provided guidance and support to ensure safety of individuals served.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Developed relationships with families of those receiving services to ensure continuity of care.

Desktop Support Technician

MurTech
McLean, VA
06.2023 - 04.2024
  • Installed and configured hardware such as printers, scanners, monitors, keyboards and mice.
  • Created detailed documentation of all tasks performed on user's computers.
  • Provided technical support to users regarding hardware, software and network related issues.
  • Performed regular maintenance activities such as virus scans, disk de-fragmentation.
  • Diagnosed network connectivity issues by troubleshooting LAN and WAN components including routers, switches and cables.
  • Assisted with the installation of new computers, peripherals and other IT-related equipment.
  • Resolved customer service requests in a timely manner according to established SLAs.
  • Configured user accounts in Active Directory for access to corporate resources.
  • Troubleshot computer systems to identify and resolve operating system and application problems.
  • Conducted training sessions for end users on basic use of software applications like MS Office Suite.
  • Installed and configured printers and scanners and reset default device passwords to prevent cyber attacks.

Direct Support Professional

Volunteers of America
Alexandria, VIRGINIA
10.2023 - 01.2024
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Provided guidance and support to ensure safety of individuals served.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Accompanied or transported clients to appointments, errands and social activities.

Desktop Support Specialist

Rokel Commercial Bank
Freetown, Sierra Leone
01.2020 - 02.2021
  • Developed processes that improved customer satisfaction ratings while reducing response time on help desk calls.
  • Responded to user inquiries regarding computer software or hardware operation to resolve problems.
  • Monitored server performance metrics such as disk space usage, CPU utilization levels and memory consumption.
  • Implemented security protocols such as antivirus updates and firewall configurations.
  • Conducted regular maintenance tasks such as cleaning dust from inside computers or updating software applications.
  • Assisted with the setup of new computer systems as needed for end users.
  • Performed system upgrades including operating system installs, application installations and patching.
  • Configured networks including setting up routers, switches, firewalls and wireless access points.

Quality Assurance Food Safety Technician

World Hope International
Makeni, Sierra Leone
09.2018 - 11.2020
  • Identified trends in customer complaints and initiated appropriate corrective action plans.
  • Prepared reports summarizing findings from inspections and tests conducted.
  • Provided training on food safety topics such as HACCP principles, GMP's, Food Allergens.
  • Evaluated incoming raw materials for quality assurance purposes.
  • Performed daily audits of temperature logs, process flowcharts, and other quality documentation.
  • Analyzed sample data using statistical methods to assess product conformance levels.
  • Participated in root cause analysis investigations as needed to identify potential issues or problems related to product quality or safety.
  • Assisted with the implementation of new food safety programs throughout the facility.
  • Reviewed batch records for completeness prior to product release.
  • Collaborated with other departments on continuous improvement initiatives aimed at enhancing overall product quality, safety performance.

Education

Bachelor of Science - Agriculture And Food Sciences Technology

University Of Makeni
Makeni, Sierra Leone
02-2020

Certificate - Computing And Informatics

University Of Makeni
Makeni, Sierra Leone
12-2015

High School Diploma -

Prince Of Wales High School
Freetown, Sierra Leone
10-2015

Skills

  • Decision-making support
  • Individualized Support Planning
  • Nutrition Support
  • Community Integration
  • Transportation
  • Direct Patient Care
  • Client documentation
  • Care Delivery
  • Behavioral Management
  • ADL support
  • Patient Management
  • Progress Documentation
  • Case Management
  • Client safety and first aid
  • Personal care assistance
  • Healthcare
  • Medication Administration
  • Mac OS Support
  • Windows Server Administration
  • Operating System Knowledge
  • Remote Desktop Support
  • Email Configuration
  • Help Desk Experience
  • Ticketing system proficiency
  • Printer Support
  • Network Connectivity
  • IT security protocols
  • Backup and Restore
  • System Administration
  • Hardware diagnostics
  • Problem Resolution
  • Mobile Device Management
  • Data Recovery
  • System Configuration
  • Technical Support
  • End-User Training
  • Hardware troubleshooting
  • HACCP Knowledge
  • Shelf Life Studies
  • Relias
  • Credible
  • Mircosoft 360
  • Food Handling and Packaging
  • Dayforce and Therap
  • Food Microbiology
  • Pest control management
  • Quality Control Analysis
  • Auditing Techniques
  • Incident Investigation
  • Sampling techniques
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Excellent Communication
  • Data Entry
  • FDA compliance
  • Multitasking
  • Time management abilities
  • Food safety understanding
  • HACCP execution
  • Production and processing
  • Written Communication

Timeline

Direct Support Professional

enCircle
06.2024 - Current

Direct Support Professional

1st Americare Home Health
04.2024 - Current

Direct Support Professional

Volunteers of America
10.2023 - 01.2024

Desktop Support Technician

MurTech
06.2023 - 04.2024

Desktop Support Specialist

Rokel Commercial Bank
01.2020 - 02.2021

Quality Assurance Food Safety Technician

World Hope International
09.2018 - 11.2020

Bachelor of Science - Agriculture And Food Sciences Technology

University Of Makeni

Certificate - Computing And Informatics

University Of Makeni

High School Diploma -

Prince Of Wales High School

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SANUSI KAMARA