Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sanya Galiano

Selden

Summary

Dynamic professional with a strong background in customer service and data entry, previously at Alex Landscaping. Proven ability to maintain confidentiality and manage budgets effectively. Bilingual in Spanish, I excel in communication and organization, ensuring accurate records and exceptional client interactions that enhance customer satisfaction.

Overview

4
4
years of professional experience

Work History

Secretary

Alex Landscaping
04.2021 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.

Cashier

Auntie Anne's Pretzels
01.2024 - 05.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier / Customer Service

Fine Fare Supermarket
09.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Penn Foster Highschool
Pennsylvania Furnace, PA
05.2024

Skills

  • Data entry
  • Customer service
  • Appointment scheduling
  • Budget management
  • Effective communication
  • Verbal and written communication
  • Organization
  • Spreadsheet management
  • Database administration
  • Bilingual customer service representative (Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Auntie Anne's Pretzels
01.2024 - 05.2024

Cashier / Customer Service

Fine Fare Supermarket
09.2022 - 10.2023

Secretary

Alex Landscaping
04.2021 - Current

High School Diploma -

Penn Foster Highschool

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Sanya Galiano