Sanya Juliet
Summary
I am a diligent person with strong interpersonal skills backed by strong analytical skills acquired from the various responsibilities in the different institutions and environments I have been exposed to. I am very flexible, enthusiastic about learning, and have a high respect for people. I can quickly adapt to new environments and situations without compromising my core values and principles.
Further more a professional with strong background in clinical product implementation and customer education. Delivered smooth initiation during go-live and long-term satisfaction through personalized support. Offered latest customer training information, sharing innovations, and new product features.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Manager
MKS SERVICES
Las Vegas, NV
01.2023 - Current
- Manage logistics operations to optimize transportation and inventory processes.
- Oversaw warehouse activities, ensuring compliance with safety regulations.
- Developed logistics strategies to enhance operational efficiency and cost-effectiveness.
- Implemented inventory management systems to track stock levels accurately.
- Trained team members on best practices in logistics and supply chain management.
- Analyzed transportation routes to reduce delays and improve customer satisfaction.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Led and managed projects to support logistics efforts and plans.
- Identified and resolved shipping and packaging errors.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Coordinated shipments and deliveries to ensure timely delivery
Microbiology Applications Specialist
Becton, Dickinson, and Company
09.2021 - 10.2022
- Provide BD Customers with high-level technical and application training within clinical, public health, and industrial laboratories.
- Collect and provide data from customers regarding different aspects of BD instrumentation platforms. These include but are not limited to, the quality of the products and services and/or suggestions for improvement.
- Conducted comprehensive user training on BD instrumented platforms to achieve customer proficiency, optimal utilization, and self-sufficiency.
- Became proficient in applying BD instrumented platforms and software, uncovering customers' needs and thus providing customized solutions.
- Collaborated with Technical Service and Field Service to improve customer experience.
- Provided expertise during the different stages of the sales cycle by providing sales associates with enlightening technical features and functions of BD Instrumented platforms.
- In Collaboration with BD Technical and Training Center associates, training programs and departmental Standard Operating Procedures (SOPs) for instrumented platforms were developed.
- Conducted and participated in BD-sponsored Webinars and Teleconferences.
- Conducted training for BD associates in BD instrumented platforms as necessary.
Group Lead Tech ops
Quest Diagnostics
03.2020 - 08.2021
- Guide and oversee the smooth running of the Tech Ops department on the Swing shift.
- Accession and processing of specimens for the technical department. This involved, but was not limited to, aliquot, storage, racking specimens ready for analysis, and sorting specimens for different departments.
- Led, directed, and ensured the smooth operation of the Tech Ops department. Also, I was responsible for ensuring that staff met goals and production standards per their job duties.
- Provided daily reports to management, as running times in the Tech Ops department were vital.
- Ensured specimens were delivered to the technical areas at the appropriate times.
- Record instrument temperatures and initiate Corrective action if deemed out of range.
- Handled delayed and misrouted samples and initiated COA in case specimen integrity was compromised.
- Provided input to management regarding different aspects of the Tech Ops departments. This included processes and procedures implemented in the Tech Ops departments.
- Point of contact person for client services and technical department regarding processing and accessions of single accession specimens.
- Research and correct electronic orders that may have been incorrectly entered; this process would involve updating inventory, correcting invalid test codes, deleting unnecessary codes, and adding additional test codes if required.
- Train new employees on processes and continuously ensure processes are followed as detailed in SOP.
Deputy Laboratory Quality Assurance Officer
Mildmay Uganda
04.2013 - 12.2016
- Overall implementation of the laboratory Quality Management system.
- Develop standard operating procedures for different phases(sets) in the laboratory and ensure that these are followed promptly.
- Conduct Risk assessment and support implementation of the preventative actions obtained from the Risk assessment.
- Assess, record non-conformities, develop a corrective action plan, and monitor the implementation of the corrective action set in place.
- Coordinate with Accreditation and assessment agencies during the audit process to provide an inside look at the laboratory's quality management system.
- Ensure that different laboratory sections conducted and monitored the performance of their quality indicators, quality control, and other maintenance records, including equipment management and staff records.
- Also, a member of the Quality management team that reviewed yearly Laboratory performance and budgetary projections.
- Conducted customer assessments for the laboratory, reviewed assessments for nonconformities, and developed action plans to meet customer needs.
- Participated in equipment need identification based on the customer and laboratory needs, purchases, and verification process.
- Train laboratory personnel, including recruits, on different general procedures of the laboratory.
Laboratory Technologist (Head of Section Microbiology and Parasitology)
Mildmay Uganda
04.2013 - 12.2016
- Overall supervision of the microbiology section that oversees diagnosis of Opportunistic infections and other infections in HIV & AIDS patients at Mildmay Uganda and the supported health facilities within central Uganda.
- As a supervisor of the section, I have gained both people and resource management skills and great experience in mentoring and Training for efficient resource utilization and delivery of quality laboratory services to Mildmay Uganda clients.
- Through participation in organizational budgeting, work plan development, and implementation, I mastered budget management, output/outcome mapping, measurement, and evaluation.
- In support of the Health System Strengthening project, I mentored laboratories toward accreditation through the SLMTA approach, which resulted in effective and efficient health service delivery for communities.
- As a laboratory technologist at Mildmay Uganda, I mastered skills in phlebotomy and general and specialized techniques in clinical biochemistry, microbiology, hematology, molecular biology, immunophenotyping, and laboratory quality management systems.
- Implementation of laboratory quality management system regarding ISO 15189.
Laboratory Technologist (Volunteer)
Makerere University Joint Aids Program (MJAP)
06.2012 - 03.2013
- Diagnosis of TB and Rifampicin resistance using the GeneXpert Dx.
- Microbiological and parasitological tests (Fluorescence microscopy for AFB, Gram staining, testing for malaria and other hemo-parasites, Urinalysis, and Stool microscopy).
- Hematological tests (automated FBC, CD4, and CD8 enumeration).
- Clinical chemistry test (Familiarity with manual and automated methods, especially the COBAS range of clinical chemistry systems).
- Serological tests (rapid serological tests including HIV and other serological agglutination tests).
- Routine quality control and assurance (e.g., calibration of machines, running of quality control samples).
- Sample collection, reception, and Laboratory record keeping.
- ELISA techniques for HIV diagnosis.
- Ensuring occupational safety, health, and practice in the laboratory and hazardous environment.
- Performing analytical tests on body fluids, cells, and other clinical substances.
- Developing and establishing procedures for collecting, processing, and analyzing biological specimens and other substances.
- Maintaining an attitude of respect for the patient and confidentiality of patients' records and diagnoses.
- Reflecting ethical and moral attitudes and principles essential for gaining and maintaining the trust of professional associates, community support, and patient and family confidence.
- Integrating and relating data from the various clinical laboratory departments while making decisions regarding possible discrepancies.
- Confirming abnormal results, verifying quality control procedures, and developing solutions to problems concerning the generation of laboratory data.
- Making decisions concerning the results of quality control and quality assurance measures and instituting proper procedures to maintain accuracy and precision.
- Establishing and performing preventive and corrective maintenance of equipment and instruments and identifying appropriate repair sources.
- Developing, evaluating, and selecting new techniques, instruments, and methods in terms of their usefulness and practicality within the context of a given laboratory's personnel, equipment, space, and budgetary resources.
- Demonstrating professional conduct and interpersonal skills with patients, laboratory personnel, other health care professionals, and the public.
- Establishing and maintaining continuing education as a function of growth and maintenance of professional competence.
- Providing leadership in educating other health personnel and the community.
- Exercising principles of management, safety, and supervision.
- Applying principles of educational methodology and current information systems.
Education
Master of Public Health -
University of Nevada, Reno
06.2023 - 12.2025
Health Information Technology -
College of Southern Nevada
Bachelor of Biomedical Laboratory Technology -
Makerere University
Kampala, UgandaUganda Advanced Certificate of Education -
Merryland High School
Entebbe, UgandaUganda Certificate of Education -
Iganga Secondary School
UgandaPrimary Leaving Certificate -
Stella Maris Boarding Primary School
UgandaSkills
- Good knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, SPSS statistic package, internet browsing, and email
- Risk assessment
- Process improvement
- Team leadership
- Application implementation
- User training
- Excellent team building skills
- Counseling skills
- Data analysis
Training
- ISO 15189:2012 Implementation Training, RAMS AFRICA, 2016
- User training CobasAmpliPrep/TaqMan, Mildmay Uganda, 2014, 2016
- Laboratory Biosafety and Biosecurity, Mildmay Uganda, 2015
- Administrator training Laboratory Information management system, Mildmay Uganda, 2015
- User training BD BACTEC FX40 (blood and body fluid culture), Mildmay Uganda, 2015
- User training BD FACS Calibur (flow cytometry) measurement of CD4, Mildmay Uganda, 2013, 2016
- User training Esco Biosafety cabinet Class II, Mildmay Uganda, 2013, 2016
- User training Cobas C311/C111, Mildmay Uganda, 2013
- User training Sysmex XN and XT series (Hematology), Mildmay Uganda, 2013
- User training GeneXpert for Diagnosis of MTB and Rifampicin resistance (Cepheid), Makerere University Joint Aids Programme (MJAP), 2012
- One week International One Health Conference on Integrated Management of Transboundary Diseases, Makerere University Kampala Uganda, 2012
Languages
English
References
- Cheyenne Squieri, Sr. Manager, Sales Applications, Technical Consulting, BD, 480-250-8031, Cheyenne.Squieri@bd.com
- Nadia M. Rajput, 1ST Supervisor, Specimen Processing, Tech Ops, Referrals, Imaging, Quest Diagnostics, 702-305-8938, Nadia.M.Rajput@QuestDiagnostics.com
- Tashika Hailemariam, Manager, Specimen Processing, Tech Ops, Referrals, Imaging, Quest Diagnostics, 702-673-8864, Tashika.X.Hailemaria@QuestDiagnostics.com
- Mrs. Donna M. Movery-White, Lab Manager, Microbiology / Molecular, Quest Diagnostics, 725-502-3007, donna.m.movery-white@QuestDiagnostics.com
- Mr. Emmanuel Omony, Laboratory Manager, Mildmay Uganda, P.O Box 24985, Kampala, +256782257675, +256714158755, Emmanuel.omony@mildmay.or.ug
Personal Information
Hobbies: Travelling and learning about other cultures, Reading inspirational books and current affairs, Playing sports and games like chess, archery, volleyball, and swimming, Socializing and making new friends
Timeline
Master of Public Health -
University of Nevada, Reno
06.2023 - 12.2025
Manager
MKS SERVICES
01.2023 - Current
Microbiology Applications Specialist
Becton, Dickinson, and Company
09.2021 - 10.2022
Group Lead Tech ops
Quest Diagnostics
03.2020 - 08.2021
Deputy Laboratory Quality Assurance Officer
Mildmay Uganda
04.2013 - 12.2016
Laboratory Technologist (Head of Section Microbiology and Parasitology)
Mildmay Uganda
04.2013 - 12.2016
Laboratory Technologist (Volunteer)
Makerere University Joint Aids Program (MJAP)
06.2012 - 03.2013
Health Information Technology -
College of Southern Nevada
Bachelor of Biomedical Laboratory Technology -
Makerere University
Uganda Advanced Certificate of Education -
Merryland High School
Uganda Certificate of Education -
Iganga Secondary School
Primary Leaving Certificate -
Stella Maris Boarding Primary School