Sanyu Kincaid
Technical Program Manager
Los Angeles,CA
Summary
Technical Program Manager with 15 years of experience driving cross-functional initiatives, aligning technical solutions with business objectives, and delivering scalable solutions in Agile environments. Expertise in managing global programs, leading cross-team collaboration, and ensuring seamless program execution while mitigating risks and optimizing workflows. Skilled in stakeholder management, release planning, and continuous process improvement across large-scale organizations such as The Walt Disney Company, Sony Pictures, and NBC Universal.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Technical Program Manager Lead for AD Platforms
The Walt Disney Company
08.2022 - Current
- Led and delivered 13 of the top 20 critical initiatives in FY 2024 by aligning technical programs with business goals.
- Developed and maintained a comprehensive program roadmap, defining project milestones, timelines, and deliverables.
- Oversaw project lifecycles from requirements gathering to release management and hypercare, ensuring seamless delivery.
- Collaborated with cross-functional teams to mitigate risks, manage dependencies, and drive consensus on complex technical initiatives.
- Presented bi-weekly program reviews to senior leadership, highlighting progress, challenges, and key performance indicators (KPIs).
- Managed vendor contracts to supplement internal capacity and ensure optimal resource utilization.
Senior Technical Program Manager
Crunchyroll
08.2021 - 08.2022
- Spearheaded multiple cross-functional initiatives to improve program efficiency and ensure business alignment.
- Collaborated with product managers and developers to refine stories, define tasks, and obtain acceptance criteria for each sprint.
- Leveraged metrics to improve team throughput and reported on team performance to key stakeholders.
- Standardized program documentation to track milestones, risks, and comprehensive project plans.
- Facilitated quarterly planning events in accordance with SAFe Agile Program Increment (PI) guidelines.
Project Manager / Scrum Lead
NBC Universal, Global Media Applications
11.2017 - 08.2021
- Managed cross-team Agile processes for development teams across multiple time zones.
- Defined sprint goals and monitored sprint commitments to ensure on-time delivery of key milestones.
- Facilitated daily standups, story grooming, sprint planning, and retrospective meetings.
- Partnered with offshore development teams across Canada, India, and Argentina, ensuring seamless collaboration.
- Organized quarterly PI planning and tracked dependencies between squads using SAFe guidelines.
Senior QA Engineer
NBC Universal, Global Media Applications
01.2011 - 11.2017
- Created and executed standard quality assurance test plans, ensuring the reliability of media systems.
- Conducted backend testing using SQL queries and API validation with XML/JSON.
- Led UAT, regression testing, and defect resolution while collaborating with offshore development and QA teams.
- Documented functional specifications and release notes for development teams and stakeholders.
QA Engineer
Comcast Entertainment Group (E! Entertainment, Style,G4, FearNet)
07.2008 - 01.2011
QA Manager
Shopflick
02.2008 - 07.2008
QA Lead Engineer
Pictage
11.2006 - 02.2008
Technical Support/QA Analyst
Oakwood Worldwide
01.2006 - 12.2006
Technical Support/QA Analyst
Cornerstone OnDemand Inc
01.2005 - 12.2005
Technical Support/QA Tester
BH Development
01.2004 - 12.2004
Education
Bachelor of Science - Business Computer Information Systems
University of North Texas
Denton, TX 11.1998 - 10.2001
Core Competencies
• Program/Project Management (Agile & Waterfall)
• Roadmap Development & Vision Setting
• Risk Mitigation & Resource Planning
• Stakeholder Management & Consensus Building
• Technical System Flow & API Understanding
• Quality Assurance Methodologies
• Cross-Functional Collaboration & Leadership
• Release Management & End-to-End Program Oversight
Technical Skills
• Program Tools: Jira, JQL, Confluence, Smartsheet, Airtable, Lucidchart
• Collaboration Suites: Google Suite, Microsoft Office
• Testing Tools: SQL, REST APIs, XML, JSON
• Agile Methodologies: Scrum, SAFe, Kanban, PI Planning
Certification
Project Management Professional (PMP) – PMI
Timeline
Technical Program Manager Lead for AD Platforms
The Walt Disney Company
08.2022 - Current
Senior Technical Program Manager
Crunchyroll
08.2021 - 08.2022
Project Manager / Scrum Lead
NBC Universal, Global Media Applications
11.2017 - 08.2021
Senior QA Engineer
NBC Universal, Global Media Applications
01.2011 - 11.2017
QA Engineer
Comcast Entertainment Group (E! Entertainment, Style,G4, FearNet)
07.2008 - 01.2011
QA Manager
Shopflick
02.2008 - 07.2008
QA Lead Engineer
Pictage
11.2006 - 02.2008
Technical Support/QA Analyst
Oakwood Worldwide
01.2006 - 12.2006
Technical Support/QA Analyst
Cornerstone OnDemand Inc
01.2005 - 12.2005
Technical Support/QA Tester
BH Development
01.2004 - 12.2004
Bachelor of Science - Business Computer Information Systems
University of North Texas
11.1998 - 10.2001
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