Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Saphire Sis

Macomb,MI

Summary

Customer service professional with extensive experience at Meijer, specializing in point-of-sale operations and cash handling. Demonstrated success in resolving customer issues while achieving high satisfaction ratings. Proficient in inventory management and team collaboration, contributing to enhanced store efficiency and effective training of new staff.

Overview

4
4
years of professional experience

Work History

Cashier

Meijer
Macomb, Michigan
10.2023 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area.
  • Handled cash, credit, and debit payments accurately.
  • Assisted customers with product inquiries and recommendations.
  • Collaborated with team members to ensure smooth operations during busy hours.
  • Managed inventory by restocking shelves and monitoring product levels.
  • Resolved customer complaints with professionalism and courtesy.
  • Trained new cashiers on procedures and company policies.

Front End Cashier

Sams Club Distribution
Springfield, Missouri
11.2022 - 08.2023
  • Processed customer transactions efficiently at point-of-sale terminals.
  • Assisted customers with inquiries regarding memberships and products.
  • Maintained cleanliness and organization of checkout areas and surrounding displays.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with team members to restock merchandise in the front end area.
  • Provided excellent customer service by addressing concerns and resolving issues promptly.
  • Operated electronic payment systems and ensured proper functioning of equipment.

Sales Associate

The Love Store
Las Vegas, Nevada
03.2022 - 06.2022
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays on the sales floor.
  • Processed transactions accurately at the point of sale.
  • Collaborated with team members to enhance customer service experience.
  • Conducted inventory checks and restocked shelves as needed.
  • Educated customers about promotions and store policies.
  • Handled customer complaints with professionalism and empathy.
  • Supported visual merchandising efforts to attract customers effectively.

Shelf Stocker

Ross Dress for Less
Las Vegas, Nevada
10.2021 - 06.2022
  • Stocked shelves with merchandise according to store layout guidelines.
  • Organized products by category for easy customer access.
  • Assisted customers in locating items throughout the store.
  • Maintained cleanliness of aisles and storage areas for safety.
  • Monitored inventory levels and reported shortages to management.
  • Collaborated with team members to restock high-demand items efficiently.
  • Followed safety protocols while handling and storing products properly.
  • Assisted customers in locating merchandise on the sales floor.

Front End Courtesy Clerk

Smiths Food And Drug
Las Vegas, Nevada
06.2021 - 10.2021
  • Assisted customers with inquiries and product location in store.
  • Maintained cleanliness and organization of the front end area.
  • Stocked shelves with merchandise to ensure product availability.
  • Bagged groceries efficiently while maintaining customer satisfaction.
  • Collaborated with team members to enhance store operations and service quality.
  • Assisted in training new staff on front end duties and responsibilities.
  • Engaged with customers to create a welcoming shopping environment.
  • Greeted customers and provided friendly customer service.

Customer Service Representative

Concentrix
Las Vegas, Nevada
06.2021 - 09.2021
  • Assisted customers with product inquiries and service issues effectively.
  • Managed customer accounts using company CRM software.
  • Resolved complaints by identifying solutions and providing timely support.
  • Educated customers on product features and usage instructions.
  • Handled inbound calls, ensuring customer satisfaction during interactions.
  • Documented customer interactions and feedback for future reference.

Education

High School Diploma -

Somerset Academy
Las Vegas, NV
06-2021

Skills

  • Point-of-sale operation
  • Cash handling
  • Inventory management
  • Customer assistance
  • Electronic payment systems
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Time management
  • Training and onboarding
  • Cash handling expertise
  • Cash drawer balancing
  • Issue resolution

References

References available upon request.

Timeline

Cashier

Meijer
10.2023 - Current

Front End Cashier

Sams Club Distribution
11.2022 - 08.2023

Sales Associate

The Love Store
03.2022 - 06.2022

Shelf Stocker

Ross Dress for Less
10.2021 - 06.2022

Front End Courtesy Clerk

Smiths Food And Drug
06.2021 - 10.2021

Customer Service Representative

Concentrix
06.2021 - 09.2021

High School Diploma -

Somerset Academy

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