Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Saphyere Redding

Saphyere Redding

Summary

Resourceful project manager with 7 years of experience focused on process improvements through cross-functional collaboration with diverse teams. A data-driven, detail-oriented leader with a dynamic and committed nature passionate about exceeding expectations. Expertise in strategic planning, task execution, and monitoring risks to deliver high-quality business value.

Overview

10
10
years of professional experience

Work History

Project Manager, Learning Operations

Robinhood
12.2021 - 10.2022
  • Oversaw 13 high profile projects specializing in eLearning development and product launch readiness by modifying and directing project plans to meet organizational needs
  • Orchestrated projects within strict timeframes and resource constraints by solving complex problems and working closely with senior leaders
  • Eliminated discrepancies in progress by reviewing performance, addressing roadblocks, verifying quality of deliverables and conformance to project specifications
  • Maintained open communication between project stakeholders by presenting regular updates on project status to discuss deliverables, schedules and conflicts; promoting positive, collaborative working relationships to meet project goals and objectives

Program Coordinator

The Knowledge House
09.2018 - 12.2021
  • Oversaw program KPIs for a Web Development Training, directly contributing to a $300K+ contract increase with the NYC Department of Small Business Services and a $50K donation from French Montana
  • Designed & coordinated full-cycle recruitment efforts and case management procedures that served 1,750+ participants aged 15-70, contributing to a $700K to $3MM operational budget
  • Executed training strategies to help diverse talent secure 200+ tech employment placements having a placement average of 90% with an average starting salary of $86,667; 3.89 times the starting average
  • Planned & facilitated 50+ engagement workshops and tech-related events to ensure participants have the tools and resources to succeed through tech training, job readiness, and career support
  • Created a Student Success Handbook, comprised of program-specific processes, policies, quality standards for successful completion of the technology training program
  • Utilized Salesforce to manage program participation and increase program enrollment by 15%
  • Collaborated with stakeholders weekly to identify any variances and determine data-driven corrective actions, maintaining program status reports and lessons learned documentation to aid in strategic planning
  • Supported national expansion by fostering relationships with CBOs in Atlanta, Los Angeles, and Newark

Career Advancement Trainer

Goodwill Industries of Central Texas
01.2016 - 03.2018
  • Collaborated with key stakeholders to define the scope of work and identify the criteria of a successful career training program ensuring on-time, under budget completion utilizing a continuous improvement process
  • Designed and managed the professional development curriculum to assist 300+ clients to fulfill their potential by generating lifelong connections to work through career advancement training
  • Analyzed and interpreted client performance data to meet grant metrics, providing targeted case management and supportive services to 100 at-risk youth
  • Utilizing the ECM database to maintain accurate data for services and training, securing grant funding of $1M
  • Conducted weekly program audits to assess activity, ensuring quality standards were being met

Project Coordinator

Police Athletic League
06.2014 - 12.2015
  • Interviewed and coached 30+ line staff through monthly observations and feedback sessions
  • Monitored programming to ensure a safe, enriching environment for 150+ participants providing activity plans to be facilitated for after-school and summer programming
  • Coordinated 10+ community-building and fundraising events to promote program participation
  • Maintained program reports, personnel records, and office inventory to ensure contract renewal

Team Leader

AmeriCorps
08.2011 - 05.2013
  • Coached a diverse team of 10 through in-school service contributing to schools recovering 16,500 days of instruction and saving the Los Angeles Unified School District (LAUSD) $1.03MM in lost attendance revenue
  • Analyzed student data to develop and implement strategic, individualized intervention plans for 100+ ELL students resulting in proficiency rate improvements of 77% in English and 66% in math
  • Collaborated with stakeholders to plan and execute school-wide initiatives; engaging 1,000+ students
  • Directed volunteers in 15+ service projects beautifying under-resourced communities and schools

Education

Project Management Professional (PMP) Certification -

Project Management Institute
2020

Associate of Applied Science - Fashion Merchandising Management

Fashion Institute of Technology
2015

Bachelor of Science - Economics

Pennsylvania State University
2011

Skills

  • Stakeholder management
  • Database management
  • Strategic planning
  • Cross-functional collaboration
  • Resource allocation
  • Process improvements
  • Analytical thinker
  • Conflict resolution
  • Productivity tools (ClickUp, Trello, Asana, Slack, Coda, Google Workspace)

Affiliations

2020 – present Project Management Institute, Member

2021 – present Women in Project Management, Member

2021 – 2022 PASE/Landit Women's Leadership Program, Participant

2016 – 2018 Texas Advocates for Justice, Organizer

2016 – 2018 Proverbs 31 Women's Organization, Coordinator

Timeline

Project Manager, Learning Operations

Robinhood
12.2021 - 10.2022

Program Coordinator

The Knowledge House
09.2018 - 12.2021

Career Advancement Trainer

Goodwill Industries of Central Texas
01.2016 - 03.2018

Project Coordinator

Police Athletic League
06.2014 - 12.2015

Team Leader

AmeriCorps
08.2011 - 05.2013

Project Management Professional (PMP) Certification -

Project Management Institute

Associate of Applied Science - Fashion Merchandising Management

Fashion Institute of Technology

Bachelor of Science - Economics

Pennsylvania State University
Saphyere Redding