Sapna Jain
Fremont,CA
Summary
As a results-oriented Procurement Analyst with eight years of experience, I seek to leverage my expertise in cost reduction, supplier management, and contract negotiation to optimize procurement processes. I have a proven ability to analyze spending data, identify cost-saving opportunities, and develop strategic sourcing plans. Additionally, I am skilled in negotiation, relationship building, and project management, ensuring efficient and compliant procurement practices. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues, and providing technical support and problem-solving expertise to customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Procurement Analyst
Abbot Labs
Alameda, CA
09.2022 - 03.2024
- Company Overview: Medical Company.
- I developed a demand-supply planning model to assist in the inventory allocation planning process for critical commodities purchased by plant facilities in North America and Latin America.
- I led the procurement project and conducted vendor analysis for a commercial sealant.
- The recommended supplier strategy boosted the overall gross margin by 25%.
- Collaborated with internal stakeholders to establish purchasing criteria and develop sourcing plans.
- Maintained accurate records of all procurement activities in accordance with company policies.
- Prepared detailed reports on purchase orders, invoices, delivery receipts, contracts, and other related documents.
- Managed supplier relationships by conducting regular meetings and calls to discuss opportunities for improvement.
- Ensured that all purchases comply with applicable laws, regulations, and organizational policies.
- Coordinated with other departments, such as accounting, legal, logistics, and IT, to facilitate a smooth procurement process.
- Analyzed spending data using a variety of tools, such as Excel pivot tables or BI software solutions.
- Managed internal procurement database for updates and content changes.
Business System Analyst/Client Support Specialist
Meraki
San Francisco, CA
01.2022 - 08.2022
- Company Overview: Cisco
- I Created new custom objects, assigned fields, and designed page layouts, custom tabs, and components
- I have worked with the Sales cloud with the opportunity lead, contact, etc
- Created CRM permission set and managed users in that permission set
- Enabled the 'Campaign Influence' in Salesforce and set auto association rules
- After enabling the new features in Salesforce, I created user stories in Copado and deployed those features in production
- I worked with the stakeholders and took sign-off from them
- Created mock-ups for developers and explained them in front of them
- I created a Scope document about the project
- Worked with Agile methodology and participated in retrospective meetings
- Served as liaison between customers and team developers to overcome application issues and maintain established business relationships
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods
- Devised and implemented short-term and long-term plans, optimizing supply chain management and improving value relating to annual expenditures
- Worked with Agile methodology and participated in retrospective meetings
- I worked with UAT testing and end-to-end testing with the tester
- I worked with page layouts, workflow, and permission sets in Salesforce
- Cisco
Customer Relation Management Business Analyst
Cox Communications
Atlanta, GA
07.2021 - 12.2021
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory
- Built supplier relationships to mitigate risk and establish adequate purchasing arrangements with indirect and logistics customers
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital
- Managed production levels, identified material shortages, and monitored inventory levels to meet order delivery requirements
- I worked with the Sales Cloud to support Sales Reps
- Oversaw demand planning, purchasing, and logistics
- Drove vital performance indicators and continuous improvements throughout logistics and supplier operations
- Formulated demand planning and generated supply chain management metrics
- Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists, and page layouts
- Customize to support vital business functions
Business Operations Analyst
Cisco
San Jose, CA
10.2020 - 06.2021
- Developed a warehouse system providing the best cost and appropriate service levels to achieve organizational goals
- Built a continuous improvement culture that attracted and retained high-performing employees while reducing costs
- Reviewed established business practices and improved processes to increase efficiencies and reduce expenses without compromising customer service levels
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications
- Managed monthly freight cost reporting processes
- Administered sales orders, as well as processed and documented transactions
- Formed strategic partnerships, established metrics, and participated in complex negotiations
- Kept corporate departments and customers updated on critical shipments
Business Analyst in Operation
Adroit Resources, Inc
Fremont, CA
08.2015 - 09.2020
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- Analyzed critical aspects of the business to evaluate factors driving results and summarized them into presentations
- Conducted interviews with key business users to collect information on business processes and user requirements
- Analyzed open orders, backlog, and sales data to provide the sales team with insights
- Collaborated with stakeholders to define project objectives and criteria
- Executed analysis of risks and identified risk mitigation strategies
- Collaborated with teams in product line transition to streamline manufacturing footprint
- Surveyed clients to ascertain requirements and expectations for the product
- Performed gap analysis to identify areas of improvement
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
Business Operation Analyst
Boots Up Kids Academy School
Sunnyvale, CA
05.2013 - 05.2015
- Developed departmental budgets based on provided business goals and available assets, shaping each document for optimal financial outcomes
- Participated in special and emergent projects, adapting quickly to shifting financial realities to produce exceptional outcomes
- Contributed to annual budget preparation by providing variance reporting and analysis
- Developed financial and business analyses using software such as Powerbi
- Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures
- Created standardized statistical models for use in enhancing and streamlining reporting processes
Education
Bachelor of Arts - Sociology
Jiwaji University
IndiaSkills
- Salesforce Lightning
- Service Cloud
- Sales Cloud
- Workflow & Process Builder
- Approvals
- Reports
- Dashboards
- Analytic Snapshots
- Case Management Automation
- Custom Objects
- Unified Modeling Language (UML)
- MS Project
- Visio
- Windows XP
- Windows NT
- MS Excel
- MS Visio
- Pivot table
- SharePoint
- Confluence
- User Story
- Business Process Diagrams
- SRS
- Use Cases
- UML Diagrams
- FRD
- UAT
- Project Scope Documents
- Test Cases
- Traceability Matrix
- Lucid chart
- Power BI
- Procurement Strategy
- Cost Analysis & Reduction
- Supplier Management
- Relationship Building
- Purchase Order Management
- Budget Management
- Inventory Management
- Data Analysis
- Project Management
- Strong Communication
- Supply Chain Management
- Case Management
- Forecasting
- Demand Planning
- Salesforce CRM
- Advanced Microsoft Office Products
- Power Query
- Cross-functional Collaboration
- Scorecards
- KPIs
- Creative Solutions for Reporting
- Analysis of Business Operations
Certification
- CSCP (Certification Supply Chain Professional), in process
- Certificate in Information Technology, CMC Delhi, India
- Certified Salesforce Administrator
- Certified Service Cloud Certification
- Certified Scrum Master (CSM), Scrum Alliance
Accomplishments
- Optimized the tactical activities of the supply chain to increase the on-time delivery of suppliers by 20%.
- Led cross-functional teams to implement cost-reduction projects and increase production yields by 60%.
Timeline
Procurement Analyst
Abbot Labs
09.2022 - 03.2024
Business System Analyst/Client Support Specialist
Meraki
01.2022 - 08.2022
Customer Relation Management Business Analyst
Cox Communications
07.2021 - 12.2021
Business Operations Analyst
Cisco
10.2020 - 06.2021
Business Analyst in Operation
Adroit Resources, Inc
08.2015 - 09.2020
Business Operation Analyst
Boots Up Kids Academy School
05.2013 - 05.2015
Bachelor of Arts - Sociology
Jiwaji University
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