Sapna Mahadevan
Port Saint Lucie,FL
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
04.2024 - Current
- Provided on-site administrative assistance, acting as the main point of contact for residents and addressing any property-related concerns promptly
- Coordinated daily office operations, including managing correspondence, filing, and record-keeping for multiple properties
- Managed vendor relationships, including negotiating contracts, scheduling services, and ensuring timely payments
- Organized and documented Board meetings, including preparing agendas, taking minutes, and distributing relevant materials to board members
- Assisted with the preparation and distribution of notices and updates to tenants regarding meetings, events, or important changes
- Maintained and updated tenant portals and property management software, ensuring accurate and current records
- Assisted the CAM with property inspections to ensure compliance and identify maintenance needs
- Helped send violation notices and followed up on compliance issues
- Attended Board meetings, annual meetings, and budget meetings, providing administrative support
- Prepared and sent out mailings for annual and budget meetings
Assistant Manager
08.2021 - 04.2024
- Managed customer service inquiries and complaints in a timely manner
- Supervised daily operations including scheduling shifts, assigning duties
- Monitored employee attendance records, timekeeping, and payroll information
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Prepared shipping labels for outgoing packages using UPS software platforms
- Prepared shipments by wrapping items, placing in shipping boxes or containers, weighing, and attaching shipping labels
- Assisted in onboarding of new hires by providing orientation materials and training sessions
Copy and Print Associate
Staples
Port Saint Lucie, USA
05.2018 - 08.2021
- Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting
- Copied documents and handled binding for finishing work
- Implemented quality control measures to check projects for accuracy and efficiency
- Provided training on new equipment operations to team members when necessary
- Created promotional materials such as flyers, brochures, business cards
Education
Associate in Arts -
IRSC
Skills
- Customer Service
- Management
- Microsoft Office
- Adobe
- Quickbooks
Certification
- Notary Public
- CAM License
Timeline
Administrative Assistant
04.2024 - Current
Assistant Manager
08.2021 - 04.2024
Copy and Print Associate
Staples
05.2018 - 08.2021
Associate in Arts -
IRSC
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