Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Sapora Locklear

Inman,SC

Summary

Hi!, My name is Sapora Locklear, I am 23 years old. I have 7+ years of experience in Customer Service and also 3+ years as a Restaurant Manager. I am eager to enhance my skill set and I am open to guidance and training to achieve this. I am committed to my work and I strive to do my very best. I am a very dedicated and loyal employee. I consider my work ethic as highly dedicated, reliable, and results-oriented, consistently delivering high-quality work while prioritizing deadlines and taking initiative to proactively identify and solve problems. I have worked with a wide range of personalities and management styles with great success. I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills,and bring positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Manager

The Grapevine Restaurant
06.2016 - 02.2024
  • Led a team of XX employees, providing guidance and support to ensure efficient operations
  • Developed and implemented strategies to improve productivity and streamline processes
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Implemented cost-saving measures that resulted in XX% reduction in expenses
  • Maintained high standards of quality control to ensure customer satisfaction
  • Implemented new technology systems to enhance operational efficiency
  • Developed strong relationships with key stakeholders, fostering partnerships for business growth opportunities
  • Provided ongoing coaching and mentoring to team members, supporting their professional development
  • Resolved customer complaints or issues promptly while maintaining a positive brand image
  • Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
  • Spearheaded the launch of new products/services resulting in XX% increase in revenue

Education

High school diploma -

Skills

  • Restaurant Management
  • Profit & Loss
  • Catering
  • Kitchen Management Experience
  • Food Preparation
  • Training & Development
  • Restaurant Experience
  • Food Safety
  • Management
  • Banquet Experience
  • Staff development
  • Performance evaluations
  • Goal setting
  • Complex Problem-solving
  • Decision-making
  • Staff training and development
  • Sales techniques
  • Sales management
  • Shift scheduling
  • Customer relationship management (CRM)
  • Customer service
  • Clear communication
  • Lead generation
  • Workforce management
  • Coaching and mentoring
  • Team leadership

Personal Information

Age: 23

Timeline

Manager

The Grapevine Restaurant
06.2016 - 02.2024

High school diploma -

Sapora Locklear