Sapphira Abigail Moi Conteh
Manjai Kunda
Summary
Dedicated and highly organized administrative professional with over 10 years of experience supporting operations in diplomatic missions, international organizations, education, and the private sector. Skilled in protocol coordination, housing and relocation logistics, office management, and vendor relations. Proven ability to work in multicultural environments, handle sensitive information with discretion, and deliver efficient service under pressure. Currently pursuing a Bachelor of Arts in Political Science, with a strong academic background in International Relations and Administrative Assistance. Committed to ethical standards, effective communication, and excellence in public service and international cooperation.
Overview
12
12
years of professional experience
Work History
Protocol Assistant
US Embassy Banjul
Serrekunda
07.2023 - Current
- Coordinate official diplomatic protocols, liaising directly with government ministries and departments.
- Provide high-level administrative support for incoming delegations, events, and ceremonial procedures.
- Manage consular-related documentation, process visa referrals, and ensure accurate data entry.
- Draft official correspondence and maintain records with strict confidentiality and attention to detail.
- Collaborate across departments for smooth mission operations, demonstrating strong teamwork and discretion.
Housing Coordinator
US Embassy Banjul
Serrekunda
12.2021 - 07.2023
- Administered housing logistics for newly arrived diplomatic staff, including inspections and lease negotiations.
- Coordinated maintenance, procurement, and furnishing for government-leased residences.
- Built strong relationships with landlords and service providers, ensuring timely service delivery and cost efficiency.
- Managed housing documentation and contracts, aligning with embassy and host-country regulations.
- Supported expatriates with housing-related queries, demonstrating cultural sensitivity and practical problem-solving.
Contractor's Assistant Relocation Support Services
Metrica Relocation Services
Banjul
07.2018 - 12.2021
- Delivered orientation services to expatriates, including home searches, school visits, and utility setups.
- Acted as liaison between expatriates and landlords and vendors, resolving issues related to contracts or property condition.
- Helped new arrivals transition smoothly into Gambian society, offering logistical and administrative support.
Manager of Operations
Update for Office Gambia
Fajara
07.2018 - 11.2021
- Managed day-to-day operations, including inventory control, staff supervision, and vendor management.
- Developed marketing strategies to increase the client base and revenue.
- Negotiated with suppliers, tracked financials, and maintained accurate records of sales and stock levels.
- Trained junior staff on administrative procedures and customer service protocols.
- Improved operational efficiency and customer satisfaction through proactive problem-solving.
Administrative Assistant
Methodist Preparatory and Kindergarten School
Banjul
09.2013 - 06.2018
- Served as the central point for all administrative tasks, including student recordkeeping, scheduling, and admissions.
- Handled correspondence with parents, and managed logistics for school events and field trips.
- Coordinated between the teaching staff and school administration for efficient day-to-day operations.
- Created and maintained filing systems, and implemented basic accounting tasks.
- Gained experience in child-centered environments requiring patience, communication, and tact.
Education
Bachelor of Arts - Political Science
Amity University
India12-2026
Diploma - Administrative Secretarial Duties
Cambridge International College
United Kingdom11-2021
Graduate Diploma - International Relations
International Commercial Institute
United Kingdom 07-2016
Skills
- IT Proficiency: Microsoft Office Suite (Excel, Word, PowerPoint), database systems, digital correspondence tools
- Languages:
English – Fluent
French – Basic
Wolof – Fluent - Attention to detail
- Core Skills:
Excellent communication and writing abilities
Attention to detail, discretion, and reliability
Strong team collaboration in multicultural settings
Event coordination, vendor management, and protocol handling - Supervision and leadership
- Event coordination
- Cross-department collaboration
- Data entry
- Problem resolution
- Remote office availability
- Relationship building
- Organization and time management
- Networking abilities
- Cultural awareness
Timeline
Protocol Assistant
US Embassy Banjul
07.2023 - Current
Housing Coordinator
US Embassy Banjul
12.2021 - 07.2023
Contractor's Assistant Relocation Support Services
Metrica Relocation Services
07.2018 - 12.2021
Manager of Operations
Update for Office Gambia
07.2018 - 11.2021
Administrative Assistant
Methodist Preparatory and Kindergarten School
09.2013 - 06.2018
Bachelor of Arts - Political Science
Amity University
Diploma - Administrative Secretarial Duties
Cambridge International College
Graduate Diploma - International Relations
International Commercial Institute
Similar Profiles
Emmanuel Musa JattaEmmanuel Musa Jatta
Surveillance Detection Guard at US Embassy BanjulSurveillance Detection Guard at US Embassy Banjul
Modou JongaModou Jonga
Chief Executive Officer at Banjul City CouncilChief Executive Officer at Banjul City Council
Baba SallahBaba Sallah
Operator at Banjul BreweriesOperator at Banjul Breweries
Mackenzie TeahMackenzie Teah
IT Technician & Social Media Strategist at TAF Africa GlobalIT Technician & Social Media Strategist at TAF Africa Global
Luvkush KumarLuvkush Kumar
Assistant Store Manager at juniper Green Energy Pvt.Ltd.Assistant Store Manager at juniper Green Energy Pvt.Ltd.