Sapphire Engstrom
Waianae
Summary
Efficient Front Line Cashier known for maintaining high productivity and completing tasks with speed. Possess specialized skills in customer service, cash handling, and inventory management. Excel in communication, problem-solving, and adaptability, ensuring seamless transactions and positive customer interactions.
Overview
9
9
years of professional experience
1997
1997
years of post-secondary education
Work History
Front Line Cashier
Waianae Store
Waianae
08.2020 - 07.2025
- Processed customer transactions efficiently and accurately at a busy retail location.
- Maintained clean and organized checkout area for improved customer experience.
- Assisted customers with product inquiries and provided recommendations during purchases.
- Managed cash registers, ensuring correct cash handling and till balances daily.
- Collaborated with team members to enhance store operations and customer service.
- Performed opening and closing duties such as counting money in the register drawer.
- Maintained cleanliness of checkout area throughout shift.
- Verified the age of customers purchasing alcohol and tobacco products.
- Ensured proper security protocols were followed at all times.
- Processed customer payments using cash, credit cards, and other payment methods.
- Provided excellent customer service by listening to customer inquiries and responding appropriately.
- Handled returns and exchanges of merchandise in an efficient manner.
- Greeted customers and answered questions in a courteous manner.
- Demonstrated strong communication skills when interacting with customers.
- Reported discrepancies between register totals and actual money received to supervisors.
- Complied with safety regulations in accordance with company policy.
- Operated cash registers to process sales transactions accurately.
Front Line Cashier
Tamura's Market
Waianae
05.2016 - 03.2019
- Processed customer transactions efficiently and accurately at a busy retail location.
- Maintained clean and organized checkout area for improved customer experience.
- Assisted customers with product inquiries and provided recommendations during purchases.
- Managed cash registers, ensuring correct cash handling and till balances daily.
- Stocked shelves and maintained product displays to promote sales and visibility.
- Performed opening and closing duties such as counting money in the register drawer.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area throughout shift.
- Verified the age of customers purchasing alcohol and tobacco products.
- Ensured proper security protocols were followed at all times.
- Processed customer payments using cash, credit cards, and other payment methods.
- Provided excellent customer service by listening to customer inquiries and responding appropriately.
- Supported team members with completing tasks on time during peak hours.
- Greeted customers and answered questions in a courteous manner.
- Demonstrated strong communication skills when interacting with customers.
- Operated cash registers to process sales transactions accurately.
- Followed established guidelines for issuing coupons, discounts, refunds.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Kept register terminal area and store clean and orderly.
- Packed and bagged products according to customer preferences.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
Education
Waipahu High School
Waipahu , HiSkills
- Cash handling
- Transaction processing
- Customer assistance
Timeline
Front Line Cashier
Waianae Store
08.2020 - 07.2025
Front Line Cashier
Tamura's Market
05.2016 - 03.2019
Waipahu High School