Sapphire Kerns
Bakersfield
Summary
Elementary Education Student with a solid foundation in childcare and patient service, bringing 4 years of experience in nurturing environments. Proficient in customer service, supervision, and first aid, with a keen ability to adapt teaching methods to diverse learning styles. Aspiring to leverage strong communication skills and a detail-focused approach to foster educational growth and enhance student engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Daycare Teacher
California Ivy Preparatory Academy
04.2025 - Current
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Coordinated daily activities, promoting social, emotional, and cognitive development in children.
- Mentored and trained new teachers on classroom management techniques and educational best practices.
- Established a safe and nurturing environment, ensuring compliance with health and safety regulations.
Patient Service Assistant Supervisor
CHRISTUS Saint Michael Hospital
05.2024 - 12.2024
- Oversaw patient service operations, ensuring high tray accuracy and compliance with health standards, enhancing patient satisfaction.
- Conducted patient rounding and paperwork, fostering communication and support, which strengthened team collaboration and patient care.
- Managed test trays and high-risk checks, ensuring quality control while mentoring staff, leading to improved service efficiency.
- Streamlined food service processes and staff training, resulting in better patient feedback and a more cohesive work environment.
- Demonstrated strong work ethic and punctuality while balancing supervisory duties, contributing to a reliable and efficient service team.
- Developed efficient patient service protocols, enhancing operational flow and ensuring compliance with health regulations.
Lead Daycare Teacher
Smauley’s Small World
07.2021 - 05.2024
- Engaged with children aged 1-2, fostering a nurturing environment that encouraged social and cognitive development.
- Implemented creative learning activities, enhancing children’s engagement and promoting early literacy skills effectively.
- Collaborated with parents to track children’s progress, ensuring a supportive learning atmosphere tailored to individual needs.
- Maintained a safe and clean classroom environment, prioritizing hygiene and organization to enhance children’s overall learning experience.
- Designed and executed age-appropriate lessons, adapting techniques to meet diverse learning styles and promote curiosity.
- Fostered a positive learning environment, enhancing children’s social skills and cognitive growth through engaging activities.
Cashier and Sales Floor
Ross
02.2023 - 05.2023
- Worked diligently as a cashier, honing customer service skills and ensuring accurate transactions, contributing to a positive shopping experience.
- Managed sales floor operations, driving inventory organization and enhancing product visibility, resulting in increased customer engagement.
- Collaborated with team members to maintain store standards, fostering a supportive environment that encouraged teamwork and effective communication.
- Ensured a clean and organized sales floor, demonstrating strong attention to detail that improved overall store presentation and customer satisfaction.
- Emphasized punctuality and a strong work ethic, consistently demonstrating reliability and dedication during peak business hours and busy seasons.
Drive-Thru and Front Counter
Chicken Express
09.2020 - 05.2022
- Managed drive-thru and front-counter operations, ensuring efficient service and customer satisfaction through effective communication.
- Engaged with customers to provide a welcoming experience, consistently receiving positive feedback for exceptional service quality.
- Optimized order processing times, contributing to a noticeable increase in customer throughput and overall sales performance.
- Worked closely with team members to streamline operations, fostering a supportive environment that enhanced teamwork and productivity.
- Maintained high standards of cleanliness and safety, which resulted in a significant reduction in customer complaints and enhanced operational efficiency.
Education
Associates of Arts - Elementary Education
Southern Arkansas University
Magnolia, AR12-2024
Skills
- Customer Service
- Childcare
- Food Service
- Patient Care
- Supervision
- First Aid
- CPR
- AED
Affiliations
- Member of The National Society of Leadership and Success (NSLS) - Southern Arkansas University Chapter
- 2022-2024
Certification
- Pediatric First Aid/CPR AED at American Red Cross
- Jun 2025
Timeline
Lead Daycare Teacher
California Ivy Preparatory Academy
04.2025 - Current
Patient Service Assistant Supervisor
CHRISTUS Saint Michael Hospital
05.2024 - 12.2024
Cashier and Sales Floor
Ross
02.2023 - 05.2023
Lead Daycare Teacher
Smauley’s Small World
07.2021 - 05.2024
Drive-Thru and Front Counter
Chicken Express
09.2020 - 05.2022
Associates of Arts - Elementary Education
Southern Arkansas University
National Honor Society
I'm a patient, nurturing person who loves seeing kids light up when they grasp a new concept. I'm also known for my calm demeanor, even in complicated situations. I'm eager to learn new teaching strategies and grow with the school, always looking for ways to support both students and teachers better.